Escrow Assistant II

About Sundae

Sundae’s mission is to help homeowners get the best outcome when it’s time to sell a house that needs some love. For too long, the process of selling outdated and damaged houses has been terrible for sellers. Local property investors capitalize on homeowner distress to purchase houses cheaply and resell them for huge profits.

Sundae is putting more of those profits back in the hands of the homeowner. We’ve developed a model to predict when sellers will need our help, and a best-in-class sales and marketing team to reach them and a trusted brand that allows us to grow even faster through word of mouth and referrals. With scale and efficiency, we’re able to redistribute economic value to sellers in the form of the most competitive price so that Sundae can become the largest buyer of homes that need love in the United States.

We are a Tier 1 Venture Capital backed  company with product-market fit, scaling revenue, and a massive addressable market opportunity. Our team is composed of seasoned leaders from real estate and marketplace businesses and with significant high-growth company experience (Airbnb, Dropbox, Chime, LendingHome).

Joining Sundae means being part of the team that’s bringing compassion and transparency to the business of helping homeowners sell in their time of need. If you’re driven by making a positive impact on people’s lives and want to support our mission, we’d love to hear from you.

About the Role

As an Escrow Assistant, you are customer-facing and enthusiastic about building strong business relationships. You’ll provide support to our Escrow Officer and serve as a liaison between all parties involved in buying and selling residential real estate, including the seller, buyer, title company, lender and property insurer. Your job starts when a seller signs a contract agreeing to sell their home to Sundae, and stops when the property has officially changed hands. You are committed to teamwork, are exceedingly meticulous and knowledgeable in all facets of real estate transactions and willing to work efficiently and effectively to deliver phenomenal service and build lasting relationships.

Responsibilities

• This is an in-office position at our location El Segundo, CA location
• Provide status of the transaction throughout the closing process to the appropriate customers
• Review the real estate contract and addendums for accuracy/completeness and open title orders
• Understand and satisfy all title & escrow requirements
• Collect and document the necessary data listed on the processing sheet, including but not limited to: payoff orders, property taxes, water/sewer, HOA status, and lien status (if any)
• Preparation of seller and buyer escrow paperwork and processing
• Provide earnest money receipt to customer(s) and enter information into the closing system
• Schedule closing and maintain closing calendar for our Escrow Officer

About You

• A minimum of 2 yrs of Escrow Assistant experience
• High School diploma or equivalent 
• RBJ escrow processing system experience preferred
• Thorough knowledge of the buying and selling process
• Keen organizational skills and people skills
• Good written and verbal communication
• Effective time management and task prioritization
• High level of accuracy and attention to detail
• Must be able to thrive in fast-paced, constantly changing the environment  

Why Sundae?

• Opportunity to revolutionize the real-estate industry with a mission to help those in need 
• Scale with a rapidly growing organization, with tons of opportunity for growth
• Work with a team of fun and motivated individuals in a highly collaborative culture

Compensation & Benefits 

• $60,000-$70,000
• Extremely competitive health benefits
• Retirement benefits including pre- and post- tax options

We here at Sundae strive to build a workforce comprised of individuals with diverse backgrounds, abilities, minds, and identities that will help us to grow, not only as a company but also as individuals. Sundae is an Equal Opportunity Employer. 

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