Enterprise Partner Success Manager (US, Remote)

The role / impact

As an Enterprise Partner Success Manager, you will be the driving force behind the growth and digital evolution of our largest accounting and bookkeeping partners. You will take ownership of existing relationships, acting as a strategic advisor to help these firms deploy business plans, embrace cloud practice strategies, and identify new opportunities for activation and expansion.

Your success is measured by the tangible impact you have on our partners' revenue and their ability to scale. By delivering thought leadership and consistent education, you ensure Xero is the platform of choice, ultimately empowering a community of small businesses to thrive through better technology and deeper insights.

The team / how they connect

You will join a focused, results-driven team that thrives on collaboration and building long-term value. We work closely with Senior Account Managers and cross-functional community teams to execute regional growth strategies and ensure our partners feel supported at every stage of their journey.

The team is currently working on / Initially, you will focus on

• Managing and growing existing enterprise partner relationships through our win, love, grow model to hit monthly revenue and activation targets.

• Executing outbound sales motions and virtual meetings to drive subscription utilization and identify cross-sell opportunities.

• Building and presenting quarterly business reviews to ensure partners are capturing the full value of the Xero platform.

• Using Salesforce and modern sales enablement tools to track KPIs, manage your territory, and maintain a clear view of your pipeline.

Where and how you can work

This role offers a hybrid working environment where you can balance your time between our collaborative office spaces and working from home. As this is a relationship-driven role, you should expect to travel within your allocated territory up to 25% of the time to meet with partners and attend industry events.

Here are some of the things we are looking for

• You bring a natural talent for building mutually beneficial partnerships and creating quick, strong rapport with diverse stakeholders.

• A results-focused approach is part of your DNA, helping you thrive when working autonomously to meet clear performance metrics.

• You have a background in consultative selling or relationship management, ideally with experience influencing partner vertical channels.

• Navigating complex partner needs comes easily to you, and you are proactive in identifying ways to help them grow.

• You possess outstanding communication and presentation skills, with the ability to educate others on the benefits of cloud technology.

• Your curiosity and growth mindset allow you to learn quickly and adapt your strategy in a fast-paced, evolving market.

Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.