Enterprise LMS Administrator

CareDx, Inc. is a leading precision medicine solutions company focused on the discovery, development, and commercialization of clinically differentiated, high-value healthcare solutions for transplant patients and caregivers. CareDx offers products, testing services, and digital healthcare solutions along the pre- and post-transplant patient journey, and is the leading provider of genomics-based information for transplant patients.

The LMS Administrator will manage and maintain CareDx’s Learning Management System (CareDx University powered by Brainier/ClearCo) to support enterprise-wide Compliance, HR, other enterprise department training, and commercial learning initiatives. This role ensures accurate deployment of mandatory compliance assignments & learning plans, optimizes system functionality, and provides technical and operational support to stakeholders across the organization.

Key Responsibilities

• System Administration & Configuration
• Manage day-to-day LMS operations, including user management, course deployment, and system configuration.
• Maintain system integrity by performing regular audits, updates, and troubleshooting.
• Guide for proper integration of the system into the HRIS and enable auto-assignment wherever possible.
• Ensure LMS compliance with technical standards (SCORM/xAPI) and data privacy regulations.
• Compliance & Enterprise Training Deployment
• Configure and assign enterprise-wide compliance, HR, other department curricula & Commercial learning plans in collaboration with key stakeholders.
• Monitor completion rates and generate compliance reports for regulatory audits and internal reviews.
• Partner with Commercial, Compliance, HR, and other enterprise team members to ensure timely and accurate assignment of mandatory training.
• Reporting & Analytics
• Develop and distribute dashboards and reports on training completion, engagement metrics, and compliance KPIs.
• Analyze data to identify gaps and recommend improvements in training effectiveness.
• Stakeholder Support & Collaboration
• Serve as the primary point of contact for LMS-related inquiries from learners, managers, and content owners.
• Provide technical support and training for internal teams on LMS functionality and best practices.
• Collaborate with Commercial, Compliance, HR, other enterprise team members and IT for content integration and system enhancements.
• Continuous Improvement
• Stay current on LMS features and compliance training trends to optimize system performance.
• Recommend process improvements and automation opportunities to streamline workflows.
• Provide feedback to enhance or optimize assigned content
• Assist in Commercial curricula reviews to ensure parity and clear training goals

Qualifications

Education:

• Bachelor’s degree in Business Administration, Information Technology, or related field.

Experience:

• Minimum 3–5 years in LMS administration, preferably in a regulated industry.
• Experience with Brainier or similar LMS platforms (ClearCo, Cornerstone, SuccessFactors).
• Familiarity with compliance training programs and reporting requirements.

Skills:

• Strong technical aptitude and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Proficiency in data analysis and reporting tools.

Preferred Skills:

• Knowledge of HRIS and Active Directory integration.
• Experience with eLearning authoring tools (Articulate, Storyline).
• Understanding of healthcare compliance frameworks.

Additional Details: 

Every individual at CareDx has a direct impact on our collective mission to improve the lives of organ transplant patients worldwide. We believe in taking great care of our people, so they take even greater care of our patients. 

Our competitive Total Rewards package for US Employees includes:

• Competitive base salary and incentive compensation
• Health and welfare benefits, including a gym reimbursement program
• 401(k) savings plan match
• Employee Stock Purchase Plan
• Pre-tax commuter benefits
• And more!
• Please refer to our page to view detailed benefits at https://caredx.com/company/careers

In addition, we have a Living Donor Employee Recovery Policy that allows up to 30 days of paid leave annually to a full-time employee who makes the selfless act of donating an organ or bone marrow.

With products that are making a difference in the lives of transplant patients today and a promising pipeline for the future, it’s an exciting time to be part of the CareDx team. Join us in partnering with transplant patients to transform our future together.

CareDx, Inc. is an Equal Opportunity Employer and participates in the E-Verify program.

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