At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
The Account Executive is responsible for aggressively hunting and closing net-new AI business for NiCE, with a primary focus on positioning, selling, and expanding adoption of NiCE’s AI‑driven solutions. This role is centered on identifying new AI sales opportunities, building strategic customer relationships, and expanding NiCE’s AI market presence across business, commercial, government, and contact center environments. The AE will drive revenue by introducing customers to transformative AI capabilities that modernize operations, enhance CX, and unlock measurable business outcomes.
Candidates must reside within Canada.
How will you make an impact?
- Achieve annual AI-focused sales quotas by driving net‑new AI pipelines and personally negotiating enterprise-wide AI solution agreements.
- Own, coordinate, and lead the full AI sales cycle, from prospecting through close, ensuring all sales activities align to business goals.
- Ensure proposed AI solutions fully leverage NiCE CXone Mpower’s AI strengths, demonstrating clear value and technical feasibility for successful deployment.
- Identify and create new AI-driven opportunities by analyzing customers’ business challenges, technology gaps, and readiness for AI transformation.
- Build and maintain high-level relationships with C‑suite decision-makers to champion NiCE’s AI capabilities and accelerate enterprise adoption.
- Initiate, develop, and manage purchasing agreements for AI and automation solutions between NiCE CXone Mpower and customers.
Have you got what it takes?
- 7+ years of experience selling software portfolios and services into complex enterprise accounts in a hunter-focused role.
- Minimum 1–2 years of experience selling AI software solutions (Conversational AI, LLMs, automation, AI analytics, etc.).
- Strong understanding of AI technologies, architectures, and real-world business applications, and the ability to translate technical capability into business value.
- Superior relationship-building and client management skills capable of earning trust, managing escalations, and influencing executive stakeholders.
- Highly collaborative approach to sales with the ability to work cross‑functionally across Product, Pre‑Sales, Marketing, and Customer Success.
- Exceptional communication and presentation skills that clearly articulate the impact of AI to C‑level and VP-level audiences.
- Self-sufficient, flexible, and confident with a highly autonomous work style and strong ownership mentality to achieve revenue targets.
You will have an advantage if you also have:
- Experience with CCaaS, CX, automation, and Conversational AI technologies.
- Experience selling a full suite of SaaS products, particularly those that incorporate AI, analytics, or workflow automation.
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!
Requisite ID: 10898
Reporting into: Director of Sales
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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