As an intern at Dynatrace, you'll support projects in AI and automation, enhance customer knowledge management, and collaborate with teams on strategy and innovation.
Overview
Dynatrace is seeking multiple talented interns to join our D1 Operations organization, supporting initiatives across Support, Tools Engineering, Customer Success, and AI Innovation. These roles help build a world where software works perfectly by improving how our customers access knowledge, accelerating internal processes with AI and automation, and developing strategies for scalable innovation.
Interns will collaborate with leaders across Operations, Data Science, Machine Learning Engineering, Support, Services, and Customer Success—gaining hands-on experience in both Engineering and Strategy domains.
Your role at DynatraceWe are looking for motivated junior or senior students pursuing degrees in Software Engineering, Information Systems, Communications, Business, or related fields. As a D1 Intern, you may support projects in one or more of the following areas:
AI, Automation & Engineering Projects
- Build and integrate AI agents and tooling into existing business workflows.
- Assess AI backlogs and contribute to solution design, architecture, and effort estimation.
- Develop automation to streamline processes such as Product End of Life (EOL) management.
- Collaborate with Data Science and ML Engineering teams to improve LLM/agent quality and output.
Knowledge Management & Customer Empowerment
- Support the development of knowledge management strategies, processes, and content workflows.
- Implement AI to accelerate drafting, curation, and quality review of customer-facing content.
Strategy & Innovation Initiatives
- Build AI innovation strategy models that enable rapid prototyping and scalable adoption.
- Evaluate prototype value, develop process flows, and help prioritize high-value projects.
- Groom project backlogs and collaborate with engineering interns on execution.
Interns will regularly partner with VP Operations, Directors across Support/Services/Customer Success, and technical stakeholders across the D1 ecosystem.
What will help you succeedEducation
- Currently working toward a Bachelor's degree in Software Engineering, Information Systems, Communications, Business, or related fields.
Experience
- 0–1 years of experience.
- Strong interest in technology, AI, and software-driven organizations.
Technical Skills
- LLM/AI
- Python
- Java
- Word / PowerPoint / Excel (for strategy-focused work)
Soft Skills
- Excellent written and verbal communication skills.
- Ability to work independently and collaboratively in a team environment.
- Strong problem-solving and analytical thinking.
- Dynatrace is a leader in unified observability and security.
- We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
- Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
- The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
- Over 50% of the Fortune 100 companies are current customers of Dynatrace.
- $26/hour
- Full-time: 40 hours/week
- 10 Weeks: June 8th - August 14th
- Hybrid in Detroit, MI (4 days in office)
- Application deadline: February 20,2026
Top Skills
Excel
Java
Llm/Ai
PowerPoint
Python
Word
Similar Jobs at Dynatrace
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
As an Accounting Intern, you will validate, enter, reconcile, and audit financial information, assist in projects, and interact with various business functions.
Top Skills:
Microsoft AccessExcelMicrosoft PowerpointMicrosoft Word
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
As a Lead Customer Success Engineer, you will build post-sales relationships with strategic customers, ensuring product adoption and value realization, while mentoring other CSEs and acting as a technical advisor.
Top Skills:
AjaxAndroid WebkitAnsibleApacheAWSAzureBmcChefCloud FoundryCSSGCPHTMLIisiOSJava ServletsJavaScriptJbossJenkinsKubernetesOpenshiftOpenstackPHPPuppetReactServicenowWeblogicWebsphere
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
The Business Operations Analyst II will manage customer-facing communications regarding product updates and support while enhancing customer experience through operational processes.
Top Skills:
Salesforce Marketing Cloud
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
