Systems Engineer at BlackLine

| Greater LA Area
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In this role, the Systems Engineer will develop, maintain and create new tools to help our internal teams. Collaborating with multiple teams within the company, your skills will help streamline processes, reduce manual tasks and work to develop new ways of completing daily work. S/he will participate in operations processes, incident engagement, and disaster recovery activities. The candidate must possess solid critical thinking skills and have experience supporting large server farms, transitioning manual tasks in to automated or scripted work. All while maintaining 24x7 High Availability mission-critical traffic-intensive web infrastructures, and be familiar with commonly used server, storage, and virtualization technologies.
Responsibilities:
  • Ensure 100% availability of a SaaS platform that is built around Microsoft .NET tools and technologies.
  • Work with development teams on transitioning to a continuous delivery process with automated build, test, and deployment tools such as Jenkins, Chef and PowerShell.
  • Work with systems and network engineering teams on infrastructure automation with Chef.
  • Debug and resolve internally developed scripts and jobs.
  • Collaborate with development and other technology teams on requirements definition, capacity planning, and process refinement.
  • Use data from a variety of performance and health management tools to deliver a continuous assessment of application performance and reliability.
  • Adhere to existing operational processes and maintain up-to-date operational documentation.
  • Monitor industry trends. Research, design, develop and implement solutions for fault tolerance, performance and capacity management.
  • Contribute knowledge, skills, and personal qualities to a dedicated team of top engineers solving real-life problems in a bleeding-edge, high-performance, and high-traffic environment.
  • Participate in 24/7 on-call rotation and support major incidents as they occur
  • Contribute knowledge, skills, and personal qualities to a dedicated team of top engineers solving real-life problems in a bleeding-edge, high-performance, and high-traffic environment.
  • Monitor and manage the ticketing queue (JIRA), using the daily work to develop projects to continually improve our daily work.
  • Maintain infrastructure documentation and operational knowledge base. Constantly creating new documentation for training purposes.
Qualifications:
  • Intermediate level understanding of build/test/deploy automation tools and concepts.
  • Very familiar with principles of Continuous Integration and Continuous Delivery.
  • Experience with common Microsoft .NET build, test, packaging, and deployment tools and techniques.
  • Exposure to common pipeline automation tools such as Jenkins, TeamCity, Microsoft TFS, Selenium.
  • Experience with scripted provisioning of servers, applications, and/or infrastructure in a production environment.
  • Familiarity with automated configuration management tool such as Chef, Puppet, or CFengine.
  • Solid foundation in programming fundamentals (variables, control structures, boolean logic, OOP concepts).
  • Experience in at least one of the following programming languages: C#, PowerShell, Ruby, Java.
  • Experience with modern software development workflows, including code reviews, revision control, and test-driven development.
  • Experience with virtual host configuration and management, either in private (VMWare, Xen) or public (AWS, Azure) cloud environments.
  • Intermediate level understanding of design principles for high availability systems and software.
  • Experience developing or operating production web applications and solid understanding of HTTP(S), HTML, JavaScript, and XML.
  • Experience with troubleshooting distributed web applications.
  • Intermediate level knowledge of Windows server and network administration, including some subset of IIS, Active Directory, ADFS, Failover Clusters, and/or SQL Server.
  • Comfortable writing basic SQL queries.
  • BS degree in Information Technology, Business or related field or equivalent experience.
  • 3+ years related experience.
  • Understanding of ITIL concepts. Certificate in ITIL Foundations or greater is preferred.
  • A minimum of three years of experience in a 24x7 operations organization.
  • Working knowledge of cloud platforms (AWS, GCP and/or Azure).
  • Familiarity with container technologies (Kubernetes, Docker, Rancher, etc.).
  • Experience with CI/CD pipelines
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM
    • MarketoLead Gen

Location

BlackLine’s headquarters feature open work stations, informal lounge areas, a game room, a music room, quiet pods, training areas, and more.

What are BlackLine Perks + Benefits

BlackLine Benefits Overview

BlackLine believes in providing the best possible service to its clients, and that starts with offering amazing perks to its employees. These perks include 100% coverage for healthcare, vision, and dental, 401(k) matching, ESPP, food, drinks, games, and so much more!

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
At BlackLine, we feel that paying 100% of our employees’ health benefits is 100% the right thing to do. Medical, dental, and vision are taken care of by the company.
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
BlackLine provides employees with a 401(k) matching plan.
Employee Stock Purchase Plan
BlackLine offers and Employee Stock Purchase Plan with the ability to buy stock at a discounted price.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
BlackLine hosts company outings several times per year.
Game Room
Our game room includes Ping Pong, Pool Table and Video Games.
Stocked Kitchen
Some Meals Provided
Parking
We offer employees free on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We’re better together and know that amazing individuals make amazing teams. We also know that we bond through socializing and shared experiences. That’s how teams gel and support each other.

So, we like to play games together: table tennis, poker, and video games. We encourage company sports leagues and fitness groups. We relax with happy hours and team get-togethers, and we never let a holiday season go by without a celebration.

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