Staff Software Engineering Manager (Collectors Experience)

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Employer Provided Salary: $169,248-$274,779 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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Collectors is the leading provider of value-added services to the collectible’s markets. Every quarter we grade, authenticate, and sell millions of high-value, record-setting collectibles. We have broken past records, and we’re going to set future records, but we know that none of this is possible without the talented engineering experts and architects we’ve attracted to lead our teams. Which new records will you help to set? Our services span collectible coins, trading cards, video games, event tickets, autographs, and memorabilia through our subsidiaries, which include Professional Sports Authenticators (PSA), Professional Coin Grading Services (PCGS), Wata, Certified Coin Exchange (CCE), Collectors Corner, Set Registry, Collectors.com, and the Long Beach Expo collectibles trade show. Since our founding in 1986, we have graded and authenticated more than 80 million items. We employ over 1,000 people across our Santa Ana, CA headquarters, New Jersey, Hong Kong, Paris, Shanghai and Tokyo. 

Team Overview 

The team is at the helm of building out an entire Collectors ecosystem, with a unified experience of all Collectible brands. We are looking to build the future platform that will be flexible to scale all collectible brands and support new and exciting features that will make a big impact for our Collectors. We are looking for an engineer manager to lead agile teams in our fast-paced, Product aligned organization. This team will design and build solutions for our Collectors digital experience, including core features such as our SSO platform and cart / checkout experience. 

Position Overview

As a Staff Software Engineering Manager, you’ll play a lead role in helping drive forward our cross-functional scrum team of engineers, product managers, designers, and QA to develop easily testable and understandable solutions for internal & external use. We value people who can quickly obtain a deep technical understanding of new domains, and enjoy working highly independently to solve our most important problems.

What You’ll Do:

  • Work with other Engineering Managers and teams to create comprehensive solutions shared across multiple product areas.
  • Collaboratively partner with product, data science, UX, and other teams within the organization to identify the highest impact technology opportunities to impact the product and user experience.
  • Split the time equally between hands-on coding and other managerial responsibilities.
  • Provide coaching, mentoring, and support to your Engineers so they can grow and develop within our organization. 
  • Integrate the engineering team across physical locations enabling greater collaboration and creating a sense of belonging.
  • Partner with other leaders from architecture, engineering management, and product management on project requirements.
  • Help to set a high-bar on code quality by writing thorough tests, conducting code reviews, and creating robust documentation.
  • Drive workflow development and proactively seek out opportunities to improve existing processes for scale.
  • Help identify and develop ways to improve the team's productivity and efficiency by expanding on our existing tools and processes.

Who You Are:

  • 7+ years of software engineering experience building web applications, APIs and backend systems
  • 3+ years of experience in managing individual contributors/managers
  • Ability to translate strategy into execution; holistically identify and define organizational objectives and implement processes and systems that support those goals
  • Experience coaching and supporting engineers through empathy, compassion, and candor within the engineering organization as well as between teams
  • Willing to take feedback, learn and grow; an ethos of continuous self-improvement.
  • Excellent communication skills
  • Demonstrated ownership and understanding of large, real-time high availability systems.
  • Must have strong hands-on experience with the AWS stack especially with serverless computing, PostgreSQL databases and event driven architecture
  • Strong proficiency in .NET Core and are also not afraid to take on other new technologies
  • Proficient with modern web frameworks, libraries and tools, preferably React & Next.JS.
  • Front-end infrastructure experience (Webpack, Docker, Kubernetes)
  • Strong exposure to collaborative engineering methodologies (agile, code reviews, linting, continuous integration, cloud deployments

Candidates must be authorized to work in the United States. 

Salary Range: The salary range for this position is $169,248 - $274,779. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, prior experience, and skill set.

Reasons To Join Us

  • Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision 
  • 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals 
  • Vacation: All full-time employees are eligible for paid vacation 
  • Holiday Pay: All regular, full-time employees are eligible for nine company paid holidays 
  • Employee Discounts: Employees receive discounts on select grading services for approved submissions 
  • Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs 
  • Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities

Collectors may use e-verify to validate your ability to work legally in the United States.

We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to [email protected].

About Collectors 

Collectors is the leading provider of value-added services to the collectible’s markets. We authenticate and grade collectible coins, trading cards, video games, event tickets, autographs, and memorabilia through our subsidiaries, which include Professional Sports Authenticators (PSA), Professional Coin Grading Services (PCGS), Certified Coin Exchange (CCE), Wata, Card Ladder, Collectors Corner, Set Registry, Collectors.com, and the Long Beach Expo collectibles trade show. Since our founding in 1986, we have graded and authenticated more than 80 million items. We employ over 1,000 people across our Santa Ana, CA headquarters, New Jersey, Seattle, Hong Kong, Paris, Shanghai and Tokyo. For more information, visit http://www.collectors.com.

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.

If you require an accommodation to apply or interview with us due to a disability or special need, please email [email protected]. 

If you are based in California, you can read information for California residents by viewing the following link: https://www.collectorsuniverse.com/ccpa

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Technology we use

  • Engineering
  • Product
  • People Operations
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • FlutterLibraries
    • ASP.NETFrameworks
    • JupyterFrameworks
    • Node.jsFrameworks
    • Vue.jsFrameworks
    • .NET CoreFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • DynamoDBDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • FigmaDesign
    • InVisionDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • SlackCollaboration
    • ZoomCollaboration

Location

1610 E Saint Andrew Pl, Santa Ana, CA 92705

An Insider's view of Collectors

How would you describe the company’s work-life balance?

Work-life balance is the best here! Collectors Universe really takes good care of every employee and makes sure that everyone here has great work-life balance.

Sun

Senior Software Engineer

What's the biggest problem your team is solving?

Okta integrations for employee authentications for security / ease of use, building a robust server/hosting solution to allow our hosted service to expand, exporting our data to BigData while thinking ahead to allow for scaling and reliability, and Collectors Passport, which will provide a universal authentication platform for our customers/users.

Mark

Systems Engineer

What makes someone successful on your team?

If you are inquisitive, thorough and a problem-solver by nature, you will do great on our team!

Jon

Product Manager

How do you empower your team to be more creative?

I think the best way to empower teams is to present them with challenges and make sure they are set up with the right tools and knowledge to tackle those challenges.

Titapha

Engineering Manager

What is your vision for the company?

Tech first! Creating API's that will be a single source of truth for public/internal use. Moving to cloud where we see provides value. Automating testing and being highly confident on deployments. Leveraging ML & CV for helping in pricing, grading, and error checking.

Mike

Engineering Manager

What are Collectors Perks + Benefits

Collectors Benefits Overview

Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision

401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals

Vacation: All full-time employees are eligible for paid vacation

Holiday Pay: All regular, full-time employees are eligible for nine company paid holidays

Employee Discounts: Employees receive discounts on select grading services for approved submissions

Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs

Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities

Culture
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Hybrid work model
In-person all-hands meetings
Employee awards
Flexible work schedule
Remote work program
For eligible roles, we allow employees to work remotely in a hybrid-model (where they come onsite several days a week, or every other week); we also allow certain roles to work entirely remotely.
Diversity
Mandated unconscious bias training
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Our flexible spending account lets you use pre-tax dollars to cover eligible health care and dependent care expenses.
Disability insurance
Dental insurance
You and your eligible dependents have the opportunity to enroll in a Dental Preferred Provider Organization (PPO) plan offered by Guardian.
Vision insurance
Vision coverage is offered as a Preferred Provider Organization (PPO) plan.
Health insurance
We offer medical, dental and vision insurance coverage for eligible employees and pay a significant portion of the premium for employee coverage.
Life insurance
Collectors provides life Insurance to support your family members or other beneficiaries with financial protection and security.
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
This tax-deferred savings and retirement plan allows employees to contribute a percentage of their income to the Company’s 401(k) Plan’s investment funds.
401(K) matching
The company offers a match of 50% of up to 6%.
Company equity
Collectors offers stock options for a number of eligible roles
Performance bonus
Collectors offers performance bonuses for a number of eligible roles
Pay transparency
Child Care & Parental Leave Benefits
Generous parental leave
Paid parental leave includes 8 weeks of paid leave for the birthing-parent at 100% of pay and 8 weeks of paid leave for non-birthing parents, including adoption and foster placement.
Family medical leave
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Office Perks
Commuter benefits
The Commuter Spending Account can be used to cover qualified transit passes, vanpooling, payments for transportation in a commuter highway vehicle, and qualified parking costs. The parking and transi
Company-sponsored outings
Collectors has company-wide holiday parties and other team-specific events throughout the year
Onsite office parking
Relocation assistance
Fitness stipend
Collectors currently partners with Crunch Fitness to offer membership discounts for US-based employees. Spouses, domestic partners, and members of the same household are also eligible.
Home-office stipend for remote employees
We offer internet reimbursement for employees working from California, as well as equipment offerings (e.g. monitors) for remote employees.
Meditation space
Mother's room
Professional Development Benefits
Job training & conferences
Examples of job training includes management training, and conference attendance for a number of different roles
Tuition reimbursement
Collectors’ educational assistance program reimburses up to a maximum of $2,000 of tuition per employee per calendar year.
Promote from within
Continuing education stipend

Additional Perks + Benefits

Our team members are invited to participate in celebrations, holiday events, and team building activities.

One other notable benefit is Employee Discounts: Employees receive discounts on select grading services for approved submissions

Collectors is constantly looking to update its benefits to meet the needs of our employees.

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