Happy Returns

Happy Returns is solving the #1 pain point of e-commerce: returns. We do this by providing a seamless integrated system of technology, service, and logistics that gives shoppers the frictionless returns they want and retailers the low-cost and efficient service they require. Happy Returns operates a national network of Return Bar® locations staffed by friendly, well-trained Returnista™ return specialists located in premier shopping centers, national and regional store networks, independent boutiques, and other convenient spots.

Happy Returns is a venture-backed startup based in Santa Monica, CA. Come join our dedicated, fast-growing team and help us transform online shopping by making returns beautiful!

Position Summary

As a senior software engineer, you’ll join our small product team to design, build, and relentlessly improve Happy Returns’ technology. You will collaborate with team members and use your considerable full-stack engineering talent to deliver a wide range of solutions to help our company achieve its mission.

The senior software engineer will:

• Play a leading role in designing, building, and deploying the Happy Returns technology system, including the Happy Returns web and mobile apps as well as our back-end systems

• Work with our retailer partners to understand and integrate their systems with Happy Returns to accept and process returns on their behalf

• Contribute to ensuring the scalability, reliability, and security of the Happy Returns system

• Contribute to maintaining the HappyReturns.com website, reporting, and other functionality as necessary to promote Happy Returns to customers and partners and provide insight into the operation of the business

• Perform any other work necessary to build and maintain a world class technology system to help Happy Returns achieve our mission of making returns beautiful

We are looking for someone with:

• A strong product sense

• A minimum of 8 years of experience building and shipping software products that are useful and reliable at scale

• The ability to work well with a diverse team of engineers, product managers, operations staff, and others

• The ability to ship thoughtful code quickly and efficiently

• Flexibility and experience to learn and use a variety of technologies as needed for the product

• Interest in e-commerce, logistics, and/or the L.A. startup community

• A willingness to roll up her/his sleeves to convert sometimes-messy partner back-ends into an experience that is simple and reliable for customers

Diversity

We believe we work more productively and enjoy our jobs more when our team includes members with a diversity of backgrounds and life experiences. We take all reasonable steps to seek out candidates with diverse experience and ensure our work environment is welcoming and respectful for everyone on our team.