Senior Software Engineer (NLU/NLP)

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At YLOPO we're building the future of digital marketing technology and we're looking for a rock star engineer to help us use Conversational AI to unlock that vision. We're using RASA, GPT-3, and some other epic tools/technologies to make it happen. We build fast. We learn fast. We build things our customers LOVE and we have a fantastic time doing it!
Why work for Ylopo?
At Ylopo we offer team members:

  • A commitment to personal development
  • Guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company
  • Excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts
  • Team building events, team lunches/ happy hours, and work from home Fridays (once we return to the office)
  • A supportive, caring environment dedicated to continuous learning and growth.


Roles and Responsibilities:

  • Develop AI chatbot
  • Work on a chatbot framework/architecture using RASA, MS Recognizers, and other bleeding-edge tools
  • Integration of chatbots with Management Dashboards and CRMs
  • Resolve complex technical design issues by analyzing the logs, debugging code, and identifying technical issues/challenges/bugs in the process
  • Deploy applications using CI/CD tools
  • Design and build highly scalable AI and ML solutions
  • Ability to work with the product team to understand business requirements and translate them into technical requirements
  • Open-minded, flexible, and willing to adapt to changing situations
  • Ability to work independently as well as on a team and learn from colleagues
  • Ability to deploy multi-lingual AI bots
  • Ability to optimize applications for maximum speed and scalability
  • Come up with new approaches and ideas to improve the current performance of bots across multiple domains and build a highly personalized user experience


Skills Required:

  • Hands-on experience building and deploying chatbots
  • Experience in Conversational AI platform for enterprises using ML and Deep Learning
  • Should have a good understanding of various AI Chatbot frameworks/platforms/libraries
  • Build and evolve/train NLP platform from natural language text data being gathered from users on a daily basis
  • Knowledge of SQL and NoSQL Databases such as MySQL, MongoDB, Cassandra, Redis, PostgreSQL (bonus points)
  • Experience with working on public cloud services such as AWS (bonus points)


You must have:

  • Minimum 3+ years of experience in Chatbot Development using NLU tools like RASA
  • Strong foundation in Node JS and python
  • Experience with various chatbot frameworks, especially Rasa
  • A strong understanding of other AI tools, models, and applications like GPT-3, TensorFlow, Spacy, Google Cloud ML is a BIG plus
  • Experience with RESTful API services
  • Enterprise security-minded
  • Team-oriented attitude; we all succeed together!
  • Good balance of GSD but willing to raise your hand when you're blocked
  • Continuous improvement junkie
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • MongoDBDatabases
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM
    • MailChimpEmail
    • ZoomInfoLead Gen

Location

We are located near the Santa Monica Water Garden and walking distance from the expo line (26th St / Bergamot Station).

An Insider's view of Ylopo

How would you describe the company’s work-life balance?

Work-life balance to me means being able to manage working a full-time job and going to school full-time while still having time for my friends, family, and hobbies, and Ylopo exemplified this perfectly. The collaboration here between departments is impeccable! Not to mention the fun activities that the company provides to its employees.

Janna

Marketing Operations Team Lead

What does your typical day look like?

My day starts by checking in with the team through stand-ups. The meetings truly feel like a discussion as we work collaboratively to improve our systems and workflow. Throughout the day, I finish tasks that’s been assigned in sprints. There is a lot of ownership from the engineers that teaches me that it’s not about just getting the job done.

Julie

Software Engineer

What makes someone successful on your team?

Successful CSMs are passionate about Ylopo and are dedicated to our client’s success. They are relationship builders, reliable, confident, and have excellent follow through skills. They love learning new things every day and they value their relationships with their colleagues. At Ylopo we love to collaborate often and have each others back.

Julia

Manager of Account Management

What kinds of technical challenges do you and your team face?

The integration of new tools into existing legacy technology is challenging for any team. Being part of the process has been fun and rewarding as we adopt new tools into our existing workflows while enhancing engineering and product teams productivity.

Ricky

Senior SDET

What are Ylopo Perks + Benefits

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Diversity manifesto
Hiring practices that promote diversity
We have implemented hiring process and practices that helps us remove hiring bias as well as identify transferable soft skills.
Health Insurance + Wellness
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Mental health benefits
Financial & Retirement
401(K)
Performance bonus
Some roles will offer an additional bonus based on performance.
Child Care & Parental Leave
Childcare benefits
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Office Perks
Company-sponsored outings
Free snacks and drinks
Home-office stipend for remote employees
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Customized development tracks

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