City National Bank
City National Bank proudly offers services, tools and technology that put our people and communities first.
Los Angeles, CA

Email Developer III at City National Bank

| Greater LA Area
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EMAIL DEVELOPER III


WHAT IS THE OPPORTUNITY?

City National Bank is seeking an Email Developer to join our Interactive Marketing team to manage and code the best email experiences for all users. In this role, you will code assets into email campaigns, help develop a robust email template solution, load code within our deployment tool and help drive efforts to drive dynamic personalization within email communications.


Marketing Product and Digital Division
As a member of our Marketing, Product and Digital team, you will have an exceptional opportunity to help grow your career while driving change across many facets of the business. The team is passionately focused on building our brand, supporting banking products and finding innovative ways to engage and retain clients.


WHAT WILL YOU DO?

  • Manage email coding schedule and asset delivery timelines.
  • Modify existing email template designs (built-in and html paste), populate content as necessary, handle send and list management, and report results.
  • Drive code evaluations of triggered and transactional campaigns to enhance ongoing communications and identify other areas of opportunity through the email platform for process optimization.
  • Complete quality assurance checks on every email campaign. Communicate with internal Email Marketing team and Database Marketing team members effectively to execute email campaigns.
  • Develop HTML for emails upon receipt of creative assets from internal and external creative groups.
  • Responsible for data management within the ESP as well as working with business partners to define and connect external data sources.
  • Create HTML paste emails using HTML and inline CSS.
  • Develop emails with responsive coding for mobile optimization.
  • Develop for the template system provided by the ESP including content components.
  • Perform testing of email communications and programs across multiple browsers or email clients.
  • Be an active contributor to email development best practices.
  • Collaborate with email marketing team on developing presentations and communicating email strategies and performance with other teams across the organization.
  • Work with email team to develop more personalized communications by developing dynamic content areas that can be leveraged across campaigns and programs
  • Setup email automation programs within ESP to allow marketing campaign team to kickoff user experiences.
  • Foster and maintain good relationships with colleagues/clients to ensure that processes are integrated to support expected customer service levels. Acts as business partner by managing expectations and providing guidance and advice throughout project duration.
  • Comply fully with all Bank Operational and Credit policies and procedures as well as all regulatory requirements (e.g. Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.).
  • Complete all required training.


WHAT DO YOU NEED TO SUCCEED

Must-Have*

  • Bachelor's Degree
  • Minimum 7 years work experience in email development
  • Minimum 1 year banking, insurance, or financial industry experience


Skills and Knowledge

  • Must have excellent skills in HTML and CSS
  • Excellent written and verbal communication skills
  • Good interpersonal skills, must be able to work as a team
  • Must have Javascript experience
  • Proficient in Photoshop/Illustrator
  • Deeper experience with ESP features (ex: ExactTarget, Journey Builder or other email automation or workflow based tools
  • Strong data management experience
  • Able to define and design data attributes and models
  • Integration of ESP with other marketing technology/tools

*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.


INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.


ABOUT CITY NATIONAL

We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies.
In order to be hired and work at City National Bank, you must be fully vaccinated against COVID-19. 

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Where we are

555 South Flower St, Los Angeles, CA 90071

Technology we use

  • Engineering
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    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PerlLanguages
    • PHPLanguages
    • PythonLanguages
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    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Backbone.jsFrameworks
    • CakePHPFrameworks
    • HadoopFrameworks
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    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • AccessDatabases
    • Microsoft SQL ServerDatabases
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What are City National Bank Perks + Benefits

City National Bank Benefits Overview

We strive to be the best at whatever we do, and that includes the benefits and perks we offer our colleagues.

We understand that colleagues have different needs. As a result, we look to offer a holistic program to support and address physical, emotional, financial and social needs.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Our 11 Colleague Resource Groups (CRGs) help colleagues deepen their relationships and knowledge at work, encouraging more people to connect, learn and celebrate with each other.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Coverage generally begins on the first day of the month following employment, and colleagues are able to cover spouses, domestic partners and/or dependent children.
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Pretax and Roth 401(k) - the company matches 60% of the first six percent of eligible pay a colleague contributes each pay period. Match dollars are immediately vested.
Company Equity
Colleagues share in the success of the company through employer profit-sharing contributions based, in part, on the change in the company’s net profit from the prior year.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning

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