About Ordermark

Ordermark’s mission is to become a trusted partner to restaurants everywhere, offering products and services that help restaurants adapt to changing consumer trends and technology. We provide our clients with a single dashboard to manage all online ordering and a team of experts to help them succeed. While tech is important, it takes a backseat to solving our client’s problems. We pride ourselves in building a team of world-class thinkers and innovators to revolutionize the restaurant industry, empowering our customers to tap into new markets.

By joining Ordermark you will have a front row seat to the rapidly changing restaurant landscape and the explosive online ordering industry.

About the role

In the Director of DevOps & Security role you will focus on building and maintaining our operational infrastructure, implementing effective technical cybersecurity measures, and leading corporate security initiatives. You will utilize your expertise to influence the direction of the security plan for our products and platform. You are a hands-on leader who has built and managed highly scalable and mission critical cloud SaaS systems.

This role will continuously scan our technical environment to identify areas of opportunity and practice iterative problem solving to mitigate risk. You will work closely with all departments to ensure excellence in performance, and compliance of all security and policy regulations. This is an opportunity to own this vertical and inspire change by providing strategies and execution plans on company-wide initiatives.

The impact you will have:

• Ensure we have highly-available and secure infrastructure with appropriate automation, monitoring, intrusion analysis, and incident response
• Create and maintain infrastructure strategy, guidelines, policies and execution
• Produce and coordinate roadmaps across security, engineering and infrastructure functions to ensure all goals are in sync and cross department dependencies are managed
• Define and deploy monitoring, metrics, and logging systems. Utilize monitoring tools to identify issues, resolve and/or escalate to development
• Develop metrics to measure performance against initiatives and report on those to stakeholders
• Collaborate with the product and engineering teams to ensure there is a convergence of business, technical and security requirements
• Stay informed and lead the evolution of our continuous delivery systems
• Propose changes to existing policies and procedures to ensure operational efficiency and regulatory compliance
• Work with leadership across all teams to own and oversee compliance initiatives including General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA) and associated federal and state privacy laws
• Own, monitor and report on compliance with security policies
• Identify and suggest new technology platforms to best suit our DevOps needs for testing, automation and containerization. We currently use: Kubernetes or Lambda, CircleCI, and Terraform 

What you bring to the role:

• 8+ years of Software Engineering experience with 5+ years specifically in a DevOps, and/or Security and Infrastructure role
• Expertise with provisioning and deploying SAAS-based applications in AWS
• Passion for solving operational technical challenges with scalable automated solutions to technical challenges
• Deep understanding of security/operations infrastructure including network infrastructure components (routers, firewalls), vulnerability management tools, IDS/IPS, SIEM, WAF, etc.
• Proven working knowledge of CI and containerization
• Commitment to excellence and constant improvement
• Leadership - you have managed operations and individuals in this sector of an organization (SecOps, DevSecOPs, DevOps)

What we offer:

• A team that has transitioned to remote work impressively, and remains highly collaborative and connected
• Excellent growth opportunity, and stock options for all full-time employees
• Medical, dental and vision (90% covered by Ordermark; 50% for dependents) - eligible immediately
• Unlimited PTO and paid company holidays
• 401k - eligible immediately
• $60/month reimbursement for online-ordered meals
• Bonusly - a team recognition platform with fun rewards
• We pride ourselves in having a team that promotes diversity, inclusion, leadership, mindfulness, high initiative, energy and passion.

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Ordermark participated in Techstars, Boulder in Spring 2018, and has raised $150 million. We are headquartered in Los Angeles, and are looking to significantly grow our team while continuing to reach restaurants and consumers across the country.

Our team is made up of people from diverse backgrounds, collaborating daily across time zones. We believe cross-pollination is one of the best ways to foster community and new ideas. For that reason we encourage people from all backgrounds to apply to any of our positions.

Thank you for your interest in Ordermark - we’re reviewing impressive candidates every day, and will do our best to reach out to you as quickly as possible!