Backend Engineer

| Hybrid
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Do you want to build products that connect thousands of food orderers to restaurants

every day? Do you love writing well formatted, unit-tested, and documented code? Does the thought of continuous integration and agile workflow encourage you to craft high-quality and resilient code? Do you feel security, availability, and maintainability are naturally linked to a solid application architecture?

If all() of your answers to the above == True, keep reading; this might be the product building environment you have been searching for.

Our Product and Technology

Our backend applications are written in Python 3. The RESTful APIs we develop enable multiple client-facing platforms, ranging from our website products built with React & Redux to our native mobile applications. We write code to integrate with partners in the restaurant technology space. Depending on our use case, we store data in MySQL RDS, Elasticsearch or Redis.

Our infrastructure-as-code platform is hosted by Amazon Web Services, developed and orchestrated using Ansible and Terraform. We automate as much as we can, utilizing Jenkins for deployments.

About the Position

ChowNow’s Engineering Team has built a reliable, stable, and modern platform enabling restaurant owners to accept pickup and delivery orders online. Our “quality product first” approach to engineering drives the team to succeed and has contributed to the success and growth of the company. We are looking for similarly minded engineers who care deeply about the product, the customers, the team members, and the codebase itself. As Backend Engineer, you will develop solutions to interesting technical problems, explore exciting growth opportunities and have a real impact on our product.

About Us:

ChowNow is unique among tech startups in the restaurant space. We power branded online ordering systems for independent restaurants across North America – via websites, Google, and through branded iOS and Android apps – and we do it all for a reasonable monthly fee regardless of order volume. We operate this way because of our belief in being fair, sustainable, and equitable with our restaurant partners. And the same goes for our workplace.

Diversity, teamwork, and mutual respect are among our core company values. And we pride ourselves on giving our teams plenty of opportunities to make their mark. To date we’ve created over 14,000 apps for our restaurant partners – something that’s never been done before in our category. And as we expand to new markets, further spreading the word about the ChowNow difference, those opportunities to create, build, and grow will only increase. If this sounds like the kind of workplace, and the kind of mission, that appeals to you, we’d love to talk.

Learn more by checking out our reviews on Glassdoor (they’re excellent). Together we can preserve neighborhood flavor, one restaurant at a time.

Within 3 months, you'll...

  • Learn our business model and how it translates to platform architecture and features. We work closely with the product and it influences how we think about the code.
  • Build, launch, and support your first feature in one of our many products. We ship with iterative agility.
  • Master development patterns and collaborative processes. We work together to make work efficient.
  • Write internal documentation and test your features and systems. We take responsibility for communication and quality.

Within 6 months, you'll...

  • Have made a valued impact on multiple products across our platform. We celebrate our success by measuring our impact, internally and externally.
  • Understand major feature areas of our applications and be comfortable navigating the stack and infrastructure. We are all generalists, but we specialize in minor feature areas too.
  • Have participated in the architecture and implementation of new developer and user-facing features. We communicate and collaborate on our architecture to achieve security, scalability, and maximum learning.

Within 12 months, you'll...

  • Build within reliable estimates. We know this takes time, and we strive to be accurate with each other.
  • Feel comfortable as a knowledge leader of a particular part of ChowNow platform, contributing teaching and continuing to learn. We want to learn as much as we teach.
  • Provide feedback during code-reviews of prospective engineers and listen in on telephone screening. We will teach you our interviewing methods.

You Should Apply If:

  • You have experience building SaaS products, e-commerce or similar online platforms
  • You are excited about new technologies, and at the same time pragmatic when it comes to adoption of the latest innovations
  • You constantly work to get better at your craft
  • You find excitement in learning new business models and transferring such knowledge into beautiful software design
  • You like collaborating with multiple stakeholders within and outside Engineering Team towards a common goal
  • You make decisions based on data and evidence
  • You enjoy iterative, agile development process with frequent releases
  • You take great pleasure in writing quality, highly maintainable code
  • You thrive in environments supporting your growth, and where you can support others

About Our Benefits:

  • Competitive salary
  • Ongoing training and growth opportunities
  • A "best place to work" winner multiple times where we focus on creating a great employee experience
  • Rock solid medical, dental, and vision plans
  • 3 weeks paid vacation; paid holidays; we expect you to work hard, but still enjoy your personal life
  •  6 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 6 Weeks of Paid Pregnancy Leave
  •  Employer contributing student loan assistance program
  • Commuter benefits (including Uber Pool)
  • Monthly gym reimbursement
  • Employee Stock Incentive Plan
  • Quarterly Industry Speakers Series
  • Quarterly Tech Events (Women, LGBTQ, Diversity, Inclusion)
  • Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly
  • Enough freedom to spread your wings while still holding you accountable
  • Fully stocked kitchen and cold brew on tap

We are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • WebpackLibraries
    • EnzymeLibraries
    • BottleFrameworks
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • PrincipleDesign
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen
    • SlackCollaboration

Location

The ChowNow HQ is in the heart of LA's tech scene. Culver City is near the beach, the freeways, the airport, & the tech industry action. Just 5 minutes from the vibrant center of Downtown Culver City, team members have the opportunity to explore the local fare to their heart's content.

An Insider's view of ChowNow

How has your career grown since starting at the company?

Starting as a graphic design intern and now working as a front-end developer I can definitely attest to ChowNow being an amazing place to grow your career. I've been here a little more than 5 years, and am still growing constantly both personally and professionally.

Kim

Lead Front End Engineer

How does your team reward individual success?

Individual success is more than metrics. It’s about being celebrated by your peers when you work hard to accomplish your goals. This takes different forms like winning Weekly Spotlight—or the Frog Trophy, which goes to the top performer because everyone deserves to be recognized for their accomplishments and celebrated amongst the company.

Angie

Customer Support Vendor Manager

What are ChowNow Perks + Benefits

ChowNow Benefits Overview

Competitive Compensation
Ongoing training and growth opportunities.
A "Best Place to Work" winner multiple times where we focus on creating a great employee experience.
Rock solid medical, dental, and vision plans.
Mental Health Coverage - we offer several programs to support your mental health and wellness goals.
3 weeks paid vacation; paid holidays; we expect you to work hard, but still enjoy your personal life
7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.
401(k) Matching
Employer-contributing student loan assistance program or continuing education reimbursement program
Commuter benefits (including Uber Pool).
Employee Stock Incentive Plan.
Pet insurance for your fur babies
Quarterly Industry Events (Women, LGBTQIA+, Diversity, Inclusion).
Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
Enough freedom to spread your wings while still holding you accountable.
Fully stocked kitchen and cold brew on tap in our satellite offices

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Vacation + Time Off
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Paid industry certifications

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