Engagement Specialist - Hybrid (Irvine, CA)

Employee Benefits is the core of our business and at our heart we are a people-focused organization. Every day, we help over 100,000 employers give their employees peace of mind by providing health, pharmacy, long and short-term disability, vision, dental and other insurance solutions. What makes us unique is that we can surround our clients with more services and more technology-based tools and a team of advisors that simply cares more than anyone else. 

If you want a career giving people the reassurance that they can have access to the health care they need for themselves and their loved ones, join OneDigital.

Our Newest Opportunity: 

The Employee Engagement Specialist plays a pivotal role in enhancing the employee benefits experience for clients and prospects by developing and executing high-impact engagement strategies. This client-facing role is responsible for leading engagement planning, creating customized communication tools, and delivering year-round benefit education strategies that drive understanding and utilization of employer-sponsored benefits. The ideal candidate is a creative and strategic thinker with strong project management, communication, and analytical skills.

Essential Duties and Responsibilities (include but are not limited to):

Client & Prospect Member Engagement Strategy

• Lead engagement strategy and discovery meetings with clients to assess needs and define engagement goals.
• Research and recommend innovative engagement methods, tools, and vendors that align with client needs and demographics.
• Participate in prospect meetings as needed, including finalist and discovery sessions.

Open Enrollment (OE) Engagement Strategy & Execution

• Create OE deliverables, including but not limited to: benefits hubs/portals, animated videos, decision support tools, health fair materials, and other custom requests.
• Provide initial drafts of deliverables for client review and manage revisions as needed.
• Deliver final approved materials in a timely and organized manner.

Year-Round Engagement Strategy & Execution

• Lead internal and client-facing strategy meetings focused on year-round employee engagement.
• Design and implement creative campaigns that keep benefits education relevant throughout the year.
• Create and manage the development of custom deliverables 
• Respond to client requests for ad hoc educational support as needed throughout the year.

Engagement Reporting & Analysis

• Monitor and track utilization metrics for both OE and year-round campaigns.
• Analyze performance data to assess the effectiveness of engagement efforts.
• Compile and present insights and recommendations to internal teams and clients.

Template Creation

• Identify gaps in current engagement offerings and propose new deliverables and content formats.
• Design and build templates for new communication materials that can be scaled across clients.

Qualifications, Skills and Requirements:

Required Skills

• Strong attention to detail and organization skills
• Creative and collaborative
• Must be self-motivated, flexible and disciplined;
• Ability to work independently as well as in team environment;
• Excellent communication skills;
• Excellent presentation, communication, and relationship-building skills.
• Proficient in Microsoft Office and design tools such as Canva, Adobe Creative Suite, or similar platforms.
• Ability to manage multiple projects in a fast-paced environment with strong attention to detail.

Preferred Skills

• Experience working within a benefits consulting firm, broker, or HR technology company.
• Familiarity with engagement analytics platforms and reporting tools.
• Knowledge of digital communication trends and multi-channel campaign strategies.

Education, Training and Experience:

Required Experience

• Bachelor’s degree in Communications, Marketing, Human Resources, or a related field.
• 2+ years of experience in employee engagement, benefits communication, or related client service role.
• Strong understanding of employee benefits and communication best practices.

The typical base pay range for this role nationwide is $70,000 to $73,000 per year.

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

To learn more, visit: www.onedigital.com/careers

OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, “protected characteristics”). A copy of the Federal EEO poster is linked here.

Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:

City and County of San Francsico

City of Los Angeles

County of Los Angeles

Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or ‘ban the box’] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.

In short, we believe in hiring the most qualified applicant for the position, regardless of background.

If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.

OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.

Thank you for your interest in joining the OneDigital team!