EMT Officer

EMT Officer

Position Summary
As a Team Member of the Security team, the EMT Officer is a CRCR Ambassador and takes personal ownership to ensure all of their actions are in the best interest of the business. The EMT Officer is responsible for providing first-response medical care for Guests and Team Members who suffer illness or injury on CRCR property in a compassionate, ethical and tactful manner. The EMT Officer responds to incidents involving Guests and/or Team Members and writes thorough reports documenting the circumstances and care given.

Position Functions
Essential Functions
•    Perform all duties of a Security Officer I or II, as needed. 
•    Train new Security Officers. 
•    Take proactive steps to provide a safe and secure atmosphere for Guests and Team Members and to prevent injury by identifying, addressing, and resolving any unsafe conditions. 
•    Supervise and coordinate Security Officers to protect people and assets on-premises. 
•    Guard all transfers of monies and chips at CRCR and the physical transportation of hopper fills, chips fills, and credits.
•    Maintain and ensure proper operation of all medical equipment.
•    Conduct certification training for Team Members utilizing various Red Cross training programs. 
•    Interact with local law enforcement agencies as required.
•    Adhere to objectivity and exercise sound independent judgment and emotional control. 
•    Assist with maintaining inventory of medical equipment.
•    Safely drives assigned motor vehicles to transport individuals to and from locations.
•    Maintain positive control of assigned keys.
•    Effectively utilizes radio communication systems and departmental codes and call signs. 
•    Uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
•    Other duties as assigned.
Skills
•    Strong listening and communication skills.
•    Problem-solving and critical thinking.
•    Must be able to work independently and maintain a high level of performance.
•    Must be able to complete tasks in a timely and efficient manner while maintaining business standards. 
•    Demonstrates a flock mentality, focused on teamwork and collaboration with others.
•    Provides exceptional service to internal and external Guests while leveraging the knowledge of the position and the business, ensuring a clucktastic experience for all. 
•    Stays engaged and motivated with the business, department, and all Team Members at all levels while encouraging growth and development of self and others. 
•    Builds lasting relationships by demonstrating honesty, integrity, and effective communication.
•    Driven to exceed expectations while remaining accountable and fair.
•    Expert at proper feather care. 

Qualifications
Minimum requirements:
•    Must be at least 21 years of age.
•    High School Diploma (or GED or High School Equivalence Certificate).
•    Must be able to obtain and maintain a valid CPR AED and First Aid certification (provided by CRCR).
•    Must attend a defensive techniques training course (provided by CRCR).
•    Must have and maintain CA or NREMT certification.
•    Knowledge of verbal dispute resolution techniques.
•    Knowledge of de-escalation and self-defense techniques.
•    Basic anatomy knowledge and knowledge of pressure point compliance techniques.
•    Proficient in Windows and Microsoft Office Suite. 

Preferred qualifications:
•    3+ years’ experience in the Security and/or Surveillance department.
•    Experience in a gaming atmosphere.
•    2+ years’ experience as a First Responder or EMT.
•    CA state BSIS Guard Card.
•    CLSO (Certified Lodging Security Officer), PSC (Physical Security Certification), and/or CPO (Certified Protection Officer) certification.

Disclaimer
This document is for informational purposes only. A formal job description, including working conditions such as physical requirements, work atmosphere, etc., will be provided for signature during the offer process.