The Education Specialist will educate staff and customers about Daniels products, develop training materials, and support sales and marketing efforts.
Overview
With safety always at the forefront of mind we are excited to announce our newly created position: Education Specialist, who will be responsible to be an education resource for Daniels staff and customers. They will be tasked with implementing and educating end users on Daniels Health devices and products. This role will develop strong leadership and educator skills by interacting with peers in the healthcare setting without direct patient care responsibilities.
What you will do?
This position will play a critical role in supporting our sales, marketing and operations teams with education content and as a education resource for customer and Daniels teams.
What you will do
•Deliver authoritative advice on behalf of Daniels to the market with regards to clinical protocols and the effective use of Daniels products, giving professional expertise to end users and Daniels Health staff
•Identify and develop training processes within our business
•Drive the development of new education resources, thought-leadership content and training support material for our customers
•Provide peer-to-peer education and consultation to clinicians, and other healthcare staff in support of end-user education needs in the healthcare setting
•Assess customer needs and assist with resolving issues stemming from lack of knowledge or understanding of the product
•Assist in the delivery of medical device-related in-service education to support key customers
•Follow-up with key accounts, sales and operations and customers to assess unmet education and clinical needs as it relates to successful medical device implementation.
•Provide customer feedback to corporate teams to improve new and existing processes
•Serve as an education resource on the Daniels suite of devices and processes
Candidate Profile
Skills & Qualifications
•Ability to travel 50% of the time (nationwide role)
•Experience working as an educator in a commercial setting
•Experience in developing and implementing education through healthcare settings
•Ability and experience in speaking at customer and internal presentations. Experienced in supporting sales teams with presentations and proposals
•Understanding of industry regulations and accreditation requirements governing the Daniels Health business model and their application and applicability within clinical setting
•Understanding of clinical outcomes, and how our solutions support this and can be demonstrated to provide value to customers and potential customers
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