Eagle Logistics Systems: Logistics Intern

About Eagle Logistics Systems

Eagle Logistics Systems is a freight forwarder that specializes in the Puerto Rico trade. With over 25 years of experience on the island, we help connect shippers with buyers and also support other transportation companies in reaching Puerto Rico efficiently.

We operate with our own trucks and warehouse space, giving us the ability to handle all types of cargo—whether it's a full container load (FCL) or less-than-container load (LCL). We offer multiple sailings each week, giving you flexible options that meet your schedule.

In addition to Puerto Rico, our experienced team can also provide logistics support and competitive rates for destinations around the globe. Our wide range of services includes ocean freight, domestic trucking, drayage, transfers, and warehousing.

Note: Eagle Logistics Systems is owned by AJC Logistics, which is headquartered in Atlanta, Georgia.

Job Summary:

AJC Logistics is seeking a detail-oriented and motivated Logistics Intern to join our team in San Juan, Puerto Rico. This internship provides hands-on exposure to logistics, ocean freight operations, and customer account management within our Eagle Logistics Systems division.

The intern will support day-to-day operations while learning core logistics processes, including booking coordination, and customer communication. This is an opportunity to work alongside experienced professionals, gain real-world supply chain experience, and contribute to live customer accounts.

Responsibilities

• Support customer service efforts by assisting with communication and relationship management for assigned accounts
• Help manage customer inquiries and ensure timely follow-up
• Assist in creating and maintaining shipment files (bookings, container specifications, sail dates, pre-billing etc.)
• Coordinate booking requests with steamship lines under supervision
• Support appointment scheduling and reporting
• Assist in shipment updates to customers
• Help monitor and report discrepancies (damage, shortages, overages)
• Support documentation processes, including bills of lading
• Track sailing schedules and assist with system updates and customer notifications
• Participate in service issue investigations and support resolution efforts

Learning & Development Opportunities

• Exposure to shipping, ocean freight, and supply chain operations
• Hands-on experience with logistics systems and documentation processes
• Direct interaction with customers, carriers, and internal teams
• Mentorship from experienced logistics and operations professionals
• Opportunity to develop problem-solving and analytical skills in a fast-paced environment

Qualifications

• Currently pursuing or recently completed a Bachelor’s degree in Supply Chain, Logistics, Business, or a related field
• Prior internship or coursework in logistics, transportation, or operations is a plus, but not required

Language Requirements

• Candidates are required to read, write, and speak English & Spanish fluently.