The role involves managing Pixi Beauty's Amazon marketplace operations, optimizing listings, analyzing performance metrics, and coordinating with teams for growth and compliance.
E-commerce Strategy and Operations Manager, Amazon
Our Company
As one of the fastest-growing independent beauty brands, Pixi Beauty has built an incredible worldwide reputation and is quickly becoming one of the most recognized brands in the industry.
The Role
You will play a pivotal role in amplifying our brand's visibility on Amazon. As an Amazon expert, your blend of analytical prowess and platform-specific know-how will elevate Pixi Beauty's digital presence and foster robust consumer connections.
Responsibilities
Amazon Operations:
- Daily Management: Oversee day-to-day operations for Pixi’s Amazon marketplace across all markets.
- Product Listings: Optimize product listings to ensure high visibility and engagement on Amazon.
- Issue Resolution: Navigate and resolve issues related to account standings, listing restrictions, or any Amazon-related challenges.
- Content Creation: Collaborate with the creative team to produce high-quality visuals and content for Amazon listings.
- Campaigns: Manage campaigns on Amazon to increase sales and brand visibility.
- Brand Compliance: Ensure all listings align with Pixi's branding guidelines and adhere to Amazon-specific requirements.
Amazon Strategy:
- Performance Analysis: Analyze performance metrics to strategize and implement improvements in listing quality.
- Go-to-Market Strategy: Develop and launch a best-in-class Amazon go-to-market strategy.
- Market Research: Research and identify new platform features and opportunities for Pixi Beauty products.
- Growth Planning: Support quarterly strategic growth planning and present findings to the Senior Leadership Team.
- International Expansion: Expand into Amazon markets globally at pace (1 market per quarter minimum).
Coordination and Reporting:
- Product Availability: Partner with the operations team to ensure timely product availability and order fulfillment for Amazon orders.
- Performance Reports: Generate regular performance reports detailing sales volume, marketplace health, and customer reviews/feedback.
- Customer Service Liaison: Liaise with customer service to address and resolve product or delivery issues highlighted by customers on Amazon.
Team Collaboration:
- Digital Marketing Integration: Work closely with the digital marketing team to cohesively advertise and promote products on Amazon.
- Account Management: Collaborate with the EMEA account management team to ensure stock availability, pricing accuracy, and promotional consistency.
- Insight Sharing: Share insights from Amazon analytics with the wider team to inform broader marketing and sales strategies.
- Senior Management Collaboration: Work closely with the Senior Management Team to enable maximum growth.
Requirements
- Minimum of 5 years of experience in digital sales or e-commerce, with a focus on managing Amazon listings.
- Bachelor's degree in digital marketing, business, or a related field.
- Demonstrated expertise in Amazon marketplace management.
- Proficiency in analytics tools and the ability to draw actionable insights from complex datasets.
- Strong understanding of Amazon’s algorithms and search ranking factors.
- Excellent verbal and written communication skills.
- Adaptable, proactive, and keen to work in a dynamic environment.
- Experience in using MS Office and familiarity with ERP systems like NetSuite is a plus.
- Experience in the beauty industry is preferred but not mandatory.
Join us on this incredible journey and be a pivotal part of Pixi Beauty's digital evolution!
Top Skills
Amazon
Analytics Tools
MS Office
NetSuite
Pixi Inc. Los Angeles, California, USA Office
Los Angeles, CA, United States
Pixi Inc. Santa Barbara, California, USA Office
Santa Barbara, CA, United States
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