Donation Program Consultant

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Takes primary responsibility for hospital donation strategy development and organ and tissue donation performance at assigned hospitals
• Sets quarterly and yearly goals to continuously improve performance that is consistent with Donor Network West organizational goals and strategic plans.
• Secures and maintains collaborative hospital leadership & physician relationships.
• Provides support on-site at hospitals during active organ cases which may include referral response, family support, and family approach as needed.
• Negotiates Donor Network West needs and necessary services with physicians, nurses, and ancillary services prior to and during organ and tissue donor cases.
• Participates in post donation after action review/debrief meetings/Feedback with physicians, nurses, and ancillary staff involved.
• Performs quality assurance (QA) of data and maintenance of referral and donation process metrics
• Provide concise written communications to external and internal partners.
• Ensures current hospital affiliation agreement is maintained at all assigned hospitals.
• Present plans and strategy to hospital administration, physicians, and nursing staff.
• Provide conflict resolution, and advocacy with hospital administration, as needed.
• Responsible for hospital program site maintenance by ensuring all regulatory requirements are met as scheduled, including medical record review, education, hospital policies related to donation, hospital strategic plans.
• Participates in community events surrounding assigned hospital(s) such as Donate Life Month, as well as community-based donation promotion activities.

QUALIFICATIONS

• Possess extensive knowledge of public education, hospital, and business development. Maintains strong hospital and physician relationships.
• Strong public speaking skills/experience giving formal presentations.
• Understand hospital and community education needs of the organization and effectively formulate a plan of response. Ability to clearly communicate plan to organizational staff, internal, and external stakeholders.
• Ability to communicate and present information effectively and concisely within a team environment.
• Proactive team player who can multitask with ease and uphold organizational core values.
• Strong attention to detail, excellent written and verbal communication skills. Thrives in a fast-paced dynamic environment and adjusts to new priorities as required.

EDUCATION AND EXPERIENCE

• Undergraduate degree in business health administration, marketing, and/or nursing required.
• 1 - 2 years’ experience educating physician and healthcare professionals preferred 2 - 3 years’ experience within a hospital system. Experience in collaboration, education, and negotiation with governmental regulatory bodies and key regulatory personnel preferred
• Must maintain valid California or Nevada driver’s license and ability to travel to DNWest service area by car.
• Experience in presenting information, data, trends, and strategies to upper management, health care leaders, public groups, and other professionals preferred
• Experience in sales and negotiations with individuals, businesses, and/or healthcare organizations preferred.