Document Control Manager

Tarana Wireless is a pioneer in next-generation fixed wireless access (ngFWA), developing purpose-built broadband systems that enable service providers to deploy reliable, high-capacity, fiber-class connectivity with the speed, scalability, and economics of wireless. We are seeking an experienced and highly motivated Document Control Manager to lead and continuously improve Tarana's document control and product change management processes.

The Document Control Manager is responsible for the overall administration, governance, and continuous improvement of Tarana's Product Lifecycle Management (PLM) system, Arena Solutions, and the associated document and change control processes. This role serves as the central point of coordination for engineering, operations, supply chain, quality, manufacturing, regulatory, and supplier teams, ensuring product data integrity throughout the product lifecycle.

The successful candidate will establish and maintain best-in-class document control practices, ensure timely execution of engineering and manufacturing changes, manage product records and compliance documentation, and help scale Tarana's product data management capabilities in support of rapid growth and new product introductions.

What you’ll be doing:    

PLM System Administration & Governance

• Serve as the primary administrator and subject matter expert for Tarana's Arena Solutions PLM system.
• Define, implement, and maintain PLM workflows, business rules, user permissions, training materials, and system configurations.
• Develop and enforce document control policies, standards, procedures, and work instructions.
• Lead initiatives to improve PLM efficiency, automation, reporting, and data quality.
• Coordinate PLM integrations and data synchronization activities with ERP, MES, quality, and other enterprise systems.
• Partner with IT and business stakeholders to identify and implement system enhancements.

Document Control & Product Data Management

• Manage all aspects of product documentation, including part masters, bills of material (BOMs), drawings, specifications, test reports, manufacturing instructions, supplier documentation, and quality records.
• Ensure product structures, revisions, and documentation are accurate, complete, and traceable throughout the product lifecycle.
• Establish and maintain document retention and archival practices in accordance with company, customer, and regulatory requirements.
• Conduct periodic audits of product data and document repositories to ensure compliance with established standards.
• Drive data governance initiatives to improve product data consistency, accuracy, and completeness.

Change Control Management

• Own and administer Tarana's Engineering Change Request (ECR), Engineering Change Order (ECO), Manufacturing Change Order (MCO), Product Change Notice (PCN), and deviation processes.
• Facilitate cross-functional change review meetings and change control boards (CCB) as required.
• Review change packages for technical accuracy, completeness, appropriate approvals, and compliance with established procedures.
• Ensure timely routing, approval, release, and implementation of product changes.
• Monitor change control metrics and provide reporting on cycle time, workload, and process effectiveness.
• Partner with Engineering, Operations, Manufacturing, Supply Chain, Quality, and Regulatory teams to resolve documentation and change management issues.

Supplier & Compliance Documentation

• Serve as the primary point of contact for document control activities involving contract manufacturers, suppliers, and strategic partners.
• Ensure completeness and maintenance of supplier documentation including datasheets, declarations, certifications, specifications, and quality records.
• Manage product compliance documentation related to:
  • RoHS / RoHS2
  • China RoHS
  • REACH
  • WEEE
  • Conflict Minerals
  • California Proposition 65
  • Other applicable global environmental and regulatory requirements
• Support internal and external audits by providing controlled documentation and product records.

Process Improvement & Training

• Establish key performance indicators (KPIs) and metrics for document control and change management processes.
• Identify process bottlenecks and drive continuous improvement initiatives.
• Develop and deliver user training for Arena Solutions PLM and document/change control procedures.
• Create job aids, training materials, and process documentation to support user adoption and compliance.
• Mentor team members and provide functional leadership for document control activities.

What You'll Need:   

• Associate's or Bachelor's degree in Engineering, Operations, Supply Chain, Quality, Technical Management, or a related field, and equivalent professional experience.

• 7+ years of experience in document control, configuration management, product data management, or change control within a manufacturing environment.
• 3+ years of experience administering a PLM system, preferably Arena Solutions.
• Experience supporting new product introduction (NPI), manufacturing transfer, and product lifecycle management activities.
• Experience working within a regulated manufacturing or quality environment.
• Demonstrated experience developing and implementing documentation processes, procedures, and governance standards.

• Expert knowledge of PLM systems, preferably Arena Solutions.
• Strong understanding of engineering documentation, product development workflows, BOM structures, and revision control methodologies.
• Experience with ERP systems and integration of PLM and ERP processes.
• Knowledge of configuration management principles and product data governance.
• Proficiency with Microsoft Office Suite and reporting tools.
• Ability to create process documentation, workflows, metrics, and training materials.

Leadership & Professional Skills

• Exceptional interpersonal, communication, and organizational skills.
• Strong attention to detail and commitment to data accuracy.
• Ability to influence and collaborate across Engineering, Operations, Quality, Supply Chain, Manufacturing, and Executive teams.
• Demonstrated ability to lead cross-functional initiatives and drive process improvements.
• Ability to prioritize competing demands in a fast-paced, high-growth environment.
• Customer-service mindset with the ability to support both technical and non-technical users.

Preferred Qualifications

• Arena Solutions Administrator certification or equivalent experience.
• Experience supporting ISO 9001, TL 9000, or similar quality management systems.
• Experience with wireless communications, networking, telecommunications, or electronics manufacturing.
• Experience with contract manufacturing and global supply chain environments.
• Knowledge of regulatory and environmental compliance requirements for electronic products.

What we offer:
We don’t just build next-gen wireless technology — we build people.

The salary range for this position is: $120,000 to $155,000

Compensation will be determined based on several factors, including but not limited to: skill set, years of experience and the employee’s geographic location.

Tarana provides competitive benefits to employees in this role, including medical, dental, and vision benefits, 401K match, flexible time off, and stock options.
Join Tarana and help shape the future of wireless connectivity.