The Director of Technology will lead analytics strategies for data-driven decision-making, optimizing technology infrastructure, managing teams, and promoting a data-centric culture across the organization.
Job Description
Director of Technology
On-Site-Hybrid
Wilmington, DE
Monday-Friday 8:00am-5:00pm
The Director of Analytics and Reporting will lead the development and execution of enterprise-wide analytics strategies and solutions. This pivotal role serves as a strategic partner to internal business units, driving the optimization and adoption of CSC-supported analytics capabilities across global development functions.
Reporting into the Data Management function of Enterprise Technology, this leader will oversee key areas including advanced analytics, artificial intelligence/machine learning (AI/ML), and data visualization. The Director will ensure these capabilities are tightly aligned with enterprise-wide objectives, enabling data-driven decision-making at scale.
Operating with a high degree of autonomy, the Director will be responsible for:
The Director must demonstrate a proven ability to lead, manage, and develop high-performing, diverse teams in a dynamic, enterprise environment. This role requires a strong blend of leadership acumen and technical expertise, with deep proficiency in data virtualization, business intelligence, analytics, and data science.
In addition to technical depth, the ideal candidate will have extensive experience in integrating complex business processes with associated systems and infrastructure, enabling seamless data flow(Data abstract layer), operational efficiency, and insight generation across the organization.
This unique combination of strategic leadership and hands-on technical capability is essential to drive innovation, foster cross-functional collaboration, and deliver on the organization's data and analytics vision.
Responsibilities
Education and Experience Requirements
Experience:
About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
About the Team
At CSC®, we're always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.
CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.
Director of Technology
On-Site-Hybrid
Wilmington, DE
Monday-Friday 8:00am-5:00pm
The Director of Analytics and Reporting will lead the development and execution of enterprise-wide analytics strategies and solutions. This pivotal role serves as a strategic partner to internal business units, driving the optimization and adoption of CSC-supported analytics capabilities across global development functions.
Reporting into the Data Management function of Enterprise Technology, this leader will oversee key areas including advanced analytics, artificial intelligence/machine learning (AI/ML), and data visualization. The Director will ensure these capabilities are tightly aligned with enterprise-wide objectives, enabling data-driven decision-making at scale.
Operating with a high degree of autonomy, the Director will be responsible for:
- Driving innovation and value creation through scalable analytics solutions
- Fostering strong cross-functional partnerships with business, technology, and data stakeholders
- Translating strategic goals into actionable insights and measurable outcomes
The Director must demonstrate a proven ability to lead, manage, and develop high-performing, diverse teams in a dynamic, enterprise environment. This role requires a strong blend of leadership acumen and technical expertise, with deep proficiency in data virtualization, business intelligence, analytics, and data science.
In addition to technical depth, the ideal candidate will have extensive experience in integrating complex business processes with associated systems and infrastructure, enabling seamless data flow(Data abstract layer), operational efficiency, and insight generation across the organization.
This unique combination of strategic leadership and hands-on technical capability is essential to drive innovation, foster cross-functional collaboration, and deliver on the organization's data and analytics vision.
Responsibilities
- Modernize Technology Architecture & Infrastructure
Build and optimize scalable, flexible, and secure technology foundations to unlock data, analytics, and AI capabilities across the enterprise. - Establish and Communicate a Compelling Data Analytics Strategy
Define a bold, actionable vision for data and AI; ensure alignment and engagement through clear communication and strong stakeholder relationships. - Articulate and Measure Business Value
Quantify the impact of data, analytics, and AI initiatives by linking investments to measurable business outcomes and value creation. - Implement a Modern Operating Model
Drive shared accountability and cross-functional collaboration through agile, domain-aligned data ownership and governance structures. - Build an AI-Ready Workforce
Attract, develop, and retain top talent with advanced data and AI skill sets to accelerate innovation and readiness for Gen AI. - Promote a Data Product Mindset and Insight-Driven Culture
Empower the organization through data democratization, enabling access to trusted, reusable data products and self-service insights. - Capitalize on Gen AI Opportunities
Leverage existing and emerging technology investments to harness the transformative potential of generative AI in practical, value-driven ways. - Ensure Data Privacy, Security, and Compliance
Proactively manage evolving regulatory requirements and enterprise risks through robust data governance, privacy, and security frameworks. - Strengthen Ecosystem Partnerships
Expand capabilities and accelerate delivery by evaluating and engaging with external partners who complement in-house expertise. - Champion Ethical and Sustainable Data Practices
Embed ethics, sustainability, and trust into all data and AI initiatives, demonstrating leadership both internally and externally.
Education and Experience Requirements
- Bachelor's degree in Engineering, Science, Computer Science, or a related technical discipline is required.
- Master's or Ph.D. in Computer Science, Data Science, Statistics, or a closely related field is strongly preferred
Experience:
- 15 plus years of progressive experience in Business Intelligence (BI), Data Virtualization, Analytics, and/or Data Platforms, with a strong focus on predictive modeling and data-driven decision-making.
- Proven matrix leadership experience, with demonstrated ability to lead through influence, navigate complex stakeholder environments, and drive alignment across cross-functional teams.
- Extensive hands-on experience in data integration, ingestion, warehousing, and management of large-scale, complex, and diverse data environments.
- Strong capability to translate business requirements into scalable analytics and data integration solutions, while identifying capability gaps and defining the roadmap to meet future-state modeling and analytics goals.
- Experienced in leading high-performing teams of analysts, data scientists, BI developers, with a focus on innovation, impact, and scalable solutions.
- Known for exceptional communication and data storytelling abilities, effectively engaging technical and non-technical audiences alike.
- Ideal candidate should have a proven track record of developing, managing and mentoring globally distributed teams.
About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
About the Team
At CSC®, we're always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.
CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.
- CSC is a great place to work with smart and dedicated people. We have been voted a Top Workplace every year since 2006 and are a 2022 National Top Workplace.
- We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.
- Employees are eligible for an annual success sharing bonus or commission plans based on role and individual performance.
- CSC offers excellent benefits, including medical, dental, life insurance, and flexible spending and health savings accounts. We also offer you a 401(k) with employer match and profit-sharing, paid time off, tuition reimbursement, and more.
- As business needs allow, CSC offers hybrid/remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.
- Our global standard for our work environments supports current and future technology initiatives through open design, sit-stand workstations, and digital interface points with wireless access throughout the campus. It's an exciting time for us in terms of growth and expansion.
Top Skills
Artificial Intelligence
Business Intelligence
Data Integration
Data Science
Data Visualization
Machine Learning
Predictive Modeling
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