Director, Technology (Menu & Integrations)

Who is Taco Bell?

Taco Bell was born and raised in California and has been around since 1962. We went from selling everyone’s favorite Crunchy Tacos on the West Coast to a global brand with 8,200+ restaurants, 350 franchise organizations, that serve 42+ million fans each week around the globe. We’re not only the largest Mexican-inspired quick service brand (QSR) in the world, we’re also part of the biggest restaurant group in the world: Yum! Brands. 

Much of our fan love and authentic connection with our communities are rooted in being rebels with a cause. From ensuring we use high quality, sustainable ingredients to elevating restaurant technology in ways that hasn’t been done before… we will continue to be inclusive, bold, challenge the status quo and push industry boundaries.   

We’re a company that celebrates and advocates for different, has bold self-expression, strives for a better future, and brings the fun while we’re at it. We fuel our culture with real people who bring unique experiences. We inspire and enable our teams and the world to Live Más.

At Taco Bell, we’re Cultural Rebels. Want to join in on the passion-fueled fun? Learn more about the career below. 

About the Job:

Taco Bell is looking for a Director, Menu Technology and Integrations responsible for leading the evolution of our menu platforms, while orchestrating integrations and operations to restaurants and omni-channel ordering platforms.  This role will be accountable for the menu tech strategy and multi-year roadmap that will transform Taco Bell’s menu platforms in support of new marketing, finance and operational menu strategies and needs. In addition, the role will manage Taco Bell’s Middleware Platforms that enable interoperability and facilitates data exchanges between various systems. This position will report to the VP of Technology at Taco Bell and serve as a key leader on all of Taco Bell’s customer and team member experience initiatives. 

The individual will act as the key technology partner to cross-functional teams such as Marketing, Digital, Finance, and Operations. The role will foster collaboration to drive strategic initiatives and ensure technology solutions align with business goals. 

We are looking for highly motivated individuals comfortable in a dynamic environment, experience leading matrixed teams, and who feel passionate about executing a strategy & roadmap contributing significantly to Taco Bell’s growth. The role requires an ability to step into multiple roles ranging from product manager, project manager, and technical architect. This position is ideal for individuals with high accountability, developing future leaders, strong analytical skills, financial skills, great communication style, a partnership mentality, and comfort turning facts into recommendations.  

The Day-to-Day:

• Lead a Menu team that will align Taco Bell’s menu technology under a single vision and roadmap to transform the menu platforms into a growth product vs. run the business  
• Lead an Integrations team to ensure a seamless integration of new technologies, enhance system interoperability, and drive innovation to support the Taco Bell's growth and operational efficiency 
• Set platform objectives and key results (OKRs) to help measure the success and effectiveness of the menu platform and identify areas of opportunity in order to meet larger business goals 
• Partner closely with cross functional business partners (Marketing, Digital, Operations, Finance) to understand the overall strategy for our Taco Bell menu and food products in order to help prioritize menu features across all channels 
• Partner closely with both the YUM and Taco Bell engineering teams in order to identify the correct menu architecture, migration plans/timing and roadmap 
• Lead a team of product leaders, responsible for executing the product roadmap and identifying and building features that will propel our business forward through greater menu flexibility, completeness, timeliness and control 
• Lead a team of menu execution leaders, responsible for the successful launch and testing of new menu products and the implementation of continuous process improvements that reduce menu experience errors and allow for faster response times to new menu requests 
• Oversee complex technology programs/projects, software releases, and be accountable for related financials 
• Serve as the main point of contact for menu technology and integration related questions, summarizing capabilities for executive leadership, cross-functional colleagues and third parties 

Is This You?

• 10+ years of experience as a product manager, product owner, solution architect, or related technology field. 
• A minimum of a bachelor’s degree in computer science, computer technology, or a directly related field or educational experience; possession of an advanced degree in a technical and/or management discipline is desirable.
• Experience with menu related restaurant technologies (e.g., POS systems, eCommerce systems, etc.) and product master technologies is preferred
• Proven ability to lead, coach and develop direct and virtual technology team members in a collaborative environment 
• Outstanding written, verbal, and presentation skills, including effective influencing skills
• Demonstrated ability to manage vendors and build strategic partnerships
• Solid planning, financial management, and organizational strategy
• Ability to translate complex business processes and functional requirements into a technical solution design, architecture and data flows
• Additional training or certification including Product Management and Project Management is a plus.
• Experience in Quick Service Restaurant (QSR), retail, and/or multiunit chain/franchise environment a plus 

Work-Hard, Play-Hard:

• Hybrid work schedule and year-round flex day Friday
• Onsite childcare through Bright Horizons 
• Onsite dining center and game room (yes, there is a Taco Bell inside the building) 
• Onsite dry cleaning, laundry services, carwash, 
• Onsite gym with fitness classes and personal trainer sessions 
• Up to 4 weeks of vacation per year plus holidays and time off for volunteering 
• Tuition reimbursement and education benefits 
• Generous parental leave for all new parents and adoption assistance program 
• 401(k) with a 6% matching contribution from Yum! Brands with immediate vesting 
• Comprehensive medical & dental including prescription drug benefits and 100% preventive care
• Discounts, free food, swag and… honestly, too many good benefits to name 

Salary Range: ­­$180,000 to $210,000 annually + bonus eligibility + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

At Taco Bell, we Live Más and invite you to do the same. Take a seat at our table. Bring your voice. Bring you, just as you are, a Cultural Rebel. We want you to be your best self! 

Taco Bell is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity.  We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic.

Taco Bell is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.  

US Job Seekers/Employees - To view the "Know Your Rights" poster, click here: https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal.  You may also access Taco Bell’s Pay Transparency Policy Statement.

Employment eligibility to work with Taco Bell in the U.S. is required as the company will not pursue visa sponsorship for this position.

California Residents: For more information about the categories of personal information we collect from you and how we use, sell, and share that information, please see our Privacy Notice for California Employees at https://jobs.tacobell.com/wp-content/themes/jobs.tacobell.com-2024/assets/build/doc/Employee+Privacy+Notice+%28TB%29+%2820230701%29_2024%2811-15-2024%29-Final.pdf