Director, Talent Acquisition Operations Strategy & Digital Transformation

At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.

Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.

Job Description:

Are you a visionary leader who views Talent Acquisition as a high-tech, high-touch engine of growth? At Cotality, we aren't just filling roles; we are transforming our business. We need a strategic global operations expert to lead our TA Operations—someone who can dismantle inefficient legacy processes and replace them with a seamless, AI-accelerated candidate journey. If you have a "Lean mindset," a passion for Workday optimization, and the courage to challenge the status quo, you belong here.

The Core Mission (Key Outcomes)

• Agentic AI & Automation Strategy: Serve as the primary architect for TA automation, leading the evaluation, potential implementation, and optimization of conversational AI platforms (e.g., Paradox) and agentic AI tools. You will be responsible for transforming high-volume, manual tasks—such as complex interview scheduling and initial candidate engagement—into seamless, automated workflows that increase recruiter capacity and drastically reduce time-to-hire.

• Workday Power User Excellence: Act as the strategic owner of our Workday ATS, ensuring advanced configuration that reduces recruiter friction and provides high-fidelity data for the Executive Committee.  Apply Lean principles to the end-to-end hiring lifecycle, identifying and removing "waste" to improve time-to-fill and manager satisfaction scores.

• Experiential Coordination: Manage the recruiter coordinator team to evolve that function from "transactional task-handlers" to "Candidate Experience Concierges" by leveraging technology to free up their time for high-value human touchpoints. 

• Global Background Vendor Optimization: Own the global background process and vendor relationship covering all 6+ countries.  Work with the vendor on ongoing operational improvements, and in-house legal on reviews, adjudications, audits and compliance.  

• Global Vendor Strategy & Partnership: Drive high-performance partnerships with LinkedIn, Indeed, and other key global vendors, moving beyond "license management" to true strategic optimization.

• Skills-First Systems Architect: Lead the transition from traditional selection to a Skills-Based Hiring (SBH) model by leveraging a universal skills taxonomy within Workday. Partner with HRIS to deploy AI-driven skills technology in the recruiting process.

• Predictive Success Modeling: Leverage Visier and Workday data to build predictive models that forecast quality-of-hire, turnover risk, and offer-acceptance likelihood before a candidate is even hired.  Utilize historical cycle-duration data to architect "Hiring Velocity" dashboards, allowing the business to proactively adjust workforce planning based on predictive time-to-fill trends.

Job Qualifications:

• TA Leadership: Deep experience in TA/HR.  Bonus, would be time spent specifically in a high-growth TA Operations leadership role.

• Deep Technical Fluency: Proven expertise in Workday and preferably, experience deploying AI-driven scheduling/chat platforms (e.g., Paradox, HireScore).

• Lean Mindset: Ability to map complex processes and implement "continuous improvement" workflows.

• Data Storyteller: Ability to partner with our Visier team to turn standard metrics into strategic business insights for the SLT.

• Stakeholder Challenger: You don't just take orders; you partner with HRIS and SLT leaders to influence the "how" and "why" of our talent strategy.

• Global stakeholder skills:  Availability to support global time zones as needed.

#LI-RS1

Annual Pay Range:

Application Window:

This opportunity is expected to remain posted through the date identified below, subject to business needs.

Thrive with Cotality

At Cotality, we offer more than just a job, we provide a benefits experience designed to support your whole self. From a flexible working model to competitive time off and standout health coverage with meaningful perks and growth opportunities, our package is built to help you thrive at work and in life.

Highlights, depending on role classification, include:

• Time off: Generous PTO and 11 paid holidays, plus well-being and volunteer time off.

• Family Support: Up to 16 weeks of fully paid parental leave and a baby stipend.

• Health: Multiple medical plan options with mental health and wellness support offerings.

• Retirement: 401(k) with company match and vesting after one year.

• Financial Perks: $400 annual well-being stipend and tuition assistance up to $5,250.

• Extras: Recognition Rewards, Referral bonuses, exclusive discounts and more!

• Click here to see a comprehensive list of our benefit offerings.

Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. Cotality maintains a Drug-Free Workplace. ​​​

Cotality is fully committed to a work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. ​ We are better together when we support and recognize our differences.  ​

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