Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About the role:
The Telecom Sourcing team in the Production Procurement organization plays a critical role in ensuring Samsara's products are always connected and operational, empowering our customers to transform their physical operations. We are seeking a Director, Telecom Sourcing, to lead our efforts externally in establishing and nurturing strategic relationships with cellular providers worldwide and internally working cross-functionally to define our future connectivity strategy and architecture. This pivotal role touches the entire connectivity lifecycle from influencing telco technology decisions, to securing optimal agreements with carriers, to ensuring world-class service levels that guarantee the robust connectivity underpinning Samsara's innovative solutions. You'll have the opportunity to make a significant impact by directly influencing the reliability and cost-effectiveness of our global network infrastructure and the architecture of the devices that connect to it. This is a remote position with some travel requirements.
You should apply if:
- You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
- You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
- You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
- You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.
In this role, you will:
- Manage a team and portfolio of projects which will span disciplines, or specific areas of high impact, complexity or risk.
- Build a scalable, robust business management system to track and steer key connectivity metrics
- Build and maintain strategic relationships with global cellular providers, acting as the primary point of contact for all telecom-related sourcing, and influencing their IoT support roadmaps, coverage / roaming relationships, and technology investments.
- Negotiate complex agreements with providers to secure favorable terms, pricing, and service level agreements (SLAs) that align with Samsara's growth and operational needs.
- Partner closely with the Finance organization on forecasting connectivity costs and managing budget allocations for telecom services.
- Collaborate with the Engineering organization to align sourcing strategies with technical roadmaps and product initiatives, ensuring seamless integration and performance.
- Partner with go-to-market (GTM) teams to provide supportability insights based on technology and coverage availability
- Build and implement proactive measures to ensure the consistent achievement of service level commitments from telecom providers. Work closely with carriers and customer support teams through network outages and restoration.
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
Minimum requirements for the role:
- 10+ years of experience in telecommunications sourcing, procurement, or a related field.
- Proven experience managing complex carrier relationships and negotiating high-value contracts.
- Demonstrated ability to manage a defined set of responsibilities and outcomes, and able to build the team needed to execute on strategy/roadmap.
- Established people/team management skills with emerging organizational leadership skills.
- Experience building long-term relationships with key customers (internal and external) and guiding others to design and deliver solutions.
- Ability to plan strategy and roadmap for the next 1-2 years with relevant input and think outside of one's own team to influence, create, and drive strategies.
An ideal candidate also has:
- Bachelor's degree in Business, Supply Chain Management, Engineering, or a related field.
- MBA or relevant Master’s degree preferred
- Strong understanding of wireless communication technologies (e.g., LTE, 5G, IoT connectivity).
- Experience in a fast-paced, high-growth technology company.
- Demonstrated ability to cultivate high-performing talent and engaged teams.
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Benefits
Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Fraudulent Employment Offers
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.
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