Director, Strategic Solutions - Facilities

FourKites is looking for an Director, Strategic Solutions who will establish industry credibility and solution expertise to lead the Facilities business unit (BU). 

As a Strategic Solutions Subject Matter Expert (SME) at FourKites, you will serve as a key knowledge resource for the organization, leveraging your expertise to support team goals and drive innovation in facility management solutions (YMS, Yard Automation, Digital Appointment Scheduling, AI Agents for Facilities Execution). This role requires both technical proficiency and leadership qualities to advance FourKites' strategic vision while building strong relationships across the organization and with customers.  You will drive cross-functional alignment to generate revenue by leveraging industry expertise and consultative selling approaches in the supply chain and logistics domain. You will be a key member of the Strategic Solution Execution Pursuit Team, responsible for maximizing deal size, creating competitive differentiation, and elevating the entire sales organization.

• Drive revenue attainment through consultative selling approaches tailored to specific industries and personas
• Elevate the sales process from demand generation through qualification, solution fit, validation, and selection by providing practitioner and industry expertise
• Establish and ensure first meeting POV readiness with sales demand generation, account executives, and presales teams
• Support complex customer engagements with specialized domain expertise (industry, solution, competitive positioning, innovation)
• Lead emerging solutions/functions and industry-specific use cases for pursuit teams
• Contribute to forecast reviews, QBRs, and deal desk activities
• Consistently communicate strategic vision with enthusiasm and commitment

• Great team player and effective coordination and collaboration skills to align with product, marketing, sales, implementation, and customer success teams
• Work proactively with management to clarify goals and expected results
• Partner with marketing on content and messaging development
• Represent FourKites at conferences, opportunistic speaking engagements and industry specific interviews, etc.
• Collaborate with Partnerships & Alliances to ensure broader ecosystem solution fit and messaging
• Support customer EBR (Executive Business Reviews) as needed
• Provide input to product GTM, CAB, beta offerings, and upcoming alignments to ensure sales readiness

• Elevate the sales field through industry and persona-specific consultative messaging
• Lead by example through effective communication, collaboration, and elevating others
• Lead and contribute to enablement programs for account executives, presales, customer success and implementation teams
• Lead with leadership skills by advocating for ideas and proactively proposing solutions to overcome challenges
• Coach account executives on platform enablement and value messaging

• Develop account/opportunity strategic mapping for both new and customer growth opportunities
• Adjust to changes in priorities and technology with minimal direction and support
• Describe organizational needs to executives in ways that connect to long-term business objectives
• Provide key debriefs and input to the presales teams
• Contribute to FY goals across all functional areas (sales demand generation, account execs, presales, customer success, etc.)
• Develop and refine playbooks, frameworks, and messaging for solution prospecting and delivery

• Relentless passion to solve facility challenges and eager to provide a transformation strategy in context of business impacts and outcomes
• Extensive experience in strategic solution sales within the supply chain/logistics industry
• 10+ years experience working with Facilities execution (TMS, WMS, YMS, OMS, ERP, telematics, hardware (IoT, RFID)
• 10+ years in enterprise solution sales - customer facing experience
• Proven track record of revenue attainment and deal size maximization
• Strong understanding of complex Facilities sales cycles and consultative selling approaches
• Experience leading cross-functional teams to achieve sales objectives
• Excellent communication and presentation skills with ability to message effectively to various personas
• Experience with value-based outcomes selling and solution framing
• Ability to provide workshop/meeting readiness and discovery execution frameworks
• Track record of improving win rates and reducing sales cycles

You will directly impact key OKRs including:

• Revenue, ASP (Average Selling Price), win rate, and cycle time reduction
• Pipeline hygiene and forecast accuracy
• Team confidence, messaging effectiveness, and execution excellence
• Platform enablement and value messaging
• Cross-functional execution and scaling frameworks

Who we are:

FourKites® is the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turning supply chain data into automated action. FourKites’ Intelligent Control Tower™ breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks, and optimize performance across there entire end-to-end supply chain. As the leader in AI-driven supply chain transformation, FourKites pioneered the Intelligent Control Tower™ powered by the world’s largest real-time visibility network. Our platform creates comprehensive digital twins of your supply chain with AI-powered digital workers to automate resolution, improve collaboration and drive outcomes across all stakeholders. Unlike traditional control towers, we enable true real-time execution and intelligent fulfillment, transforming both your supply and customer (edited) 

FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to standard holidays, and a hybrid, flexible approach to work. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. And we're always listening for new ways to support everyone in and out of the office. 

Benefits 

Medical benefits start on first day of employment36 PTO days( Sick, Casual and Earned) , 5 recharge days, 2 volunteer days Home Office setups and Technology reimbursementLifestyle & Family benefits Annual Swags/ Festive SwagsOngoing learning & development opportunities ( Professional development program, Toast Master club etc.)

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