Director, Strategic Partnerships

Overview:

• Workstyle: Remote

• Reports to: VP, Vertical Sales & Partnerships

• Travel Expectations:  Minimal travel; will be determined by business needs and may include occasional trips for key meetings, collaboration opportunities, or area-connected events.

• Physical Requirements/Demands: This is a primarily sedentary, home-based role that requires the ability to remain in a stationary position for extended periods while working at a computer. The role involves regular use of standard office equipment, such as a computer, keyboard, mouse, and telephone. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

What we’re looking for: 

We’re seeking a visionary and growth-oriented leader to architect and scale Custom Ink’s partner ecosystem. In this newly established role, you’ll drive Custom Ink’s evolution into a platform company by leading partnership strategy.

You’ll be responsible for unlocking new revenue streams, enhancing our customer experience, and influencing cross-functional priorities across the business. The ideal candidate will have:

• 5–8+ years in strategic partnerships, channel development, or ecosystem leadership

• Experience designing and launching scalable programs across partner types

• Exceptional stakeholder management skills with a track record of influencing senior leadership

• Team-building and people management experience with a passion for mentorship

• Strong program and project management capabilities and familiarity with CRM, attribution, and partner enablement tools

• Entrepreneurial mindset with analytical rigor and an enterprise-wide lens

Compensation:

We are committed to providing pay transparency and equitable compensation.

• For this salaried, exempt position is $115,000-$215,000 plus a performance bonus targeted at 25% of base salary, tied to individual/company performance and continued retention. Placement within the range is determined by a variety of factors, including but not limited to: knowledge, skills, years & depth of experience, and equity with internal team members. 

• In this role, you will be eligible for equity compensation, aligning your contributions with the company's long-term success.

The perks! 

• Generous Paid Time Off: Recharge with flexible paid time off policies and major paid holidays. 

• Comprehensive Health Coverage: Complete Medical, Dental, and Vision coverage at a low cost through a PPO or HDHP plan to support your and your family’s well-being. 

• Employee Wellness: Access to virtual medical consultations through MDLIVE, and mental health services through some of our preferred partners. 

• Family-Friendly Benefits: Fully paid parental leave of up to 12 weeks, adoption assistance, and family-building benefits. 

• Financial Wellness: Plan for the future with a 401(k) retirement plan with company matching, complimentary life & AD&D insurance coverage, and access to financial planning resources. 

• Professional Development: Grow your career with access to training programs, certifications, and tuition assistance.

What you’ll do: 

In this role, you’ll define and lead the partnership strategy, with ownership over how Custom Ink unlocks growth through strategic relationships. You’ll set a vision for each partnership category, guide day-to-day execution, and lead high-impact initiatives that drive measurable results. 

• Own & Operationalize Strategy – Define the roadmap for each partnership segment and translate high-level vision into actionable, measurable initiatives

• Expand the Ecosystem – Identify, negotiate, and onboard strategic partners that align with Custom Ink’s growth and brand vision

• Drive Revenue Impact – Collaborate with Sales to deliver partner-sourced growth, leveraging CRM and attribution data to refine and accelerate performance

• Scale with Infrastructure – Develop playbooks, enablement assets, and systems to support partner engagement, lead conversion, and repeatable success

• Lead with Influence – Serve as the executive liaison for key partnerships while empowering your team with tools, coaching, and accountability

• Activate Cross-Functional Collaboration – Ensure smooth execution of co-marketing campaigns, storefronts, integrations, and strategic launches across Legal, Product, Marketing, and Sales

• Pilot, Learn & Optimize – Launch test-and-learn initiatives to refine strategy, track KPIs, and report insights that shape long-term decisions
   

How you’ll be measured: 

In this role, you will own KPIs for category performance, team development, and partner-led revenue, driving results through the following KPIs:

• Revenue growth driven by partnerships and performance to weekly top-line goals

• Volume, quality, and conversion of partner-qualified leads and outbound initiatives

• Execution and outcomes of joint events, campaigns, and co-branded efforts

• Acquisition of new customers and vertical performance impact

• Team development, engagement, and leadership effectiveness

• Strategic impact on GTM and executive decision-making via partner insights

How you’ll make a difference: 

As Director of Strategic Partnerships, you will unlock Custom Ink’s next chapter of growth by expanding our reach through partners. Your leadership will define how we engage with the market — creating new value through strategic alliances, integrated experiences, and mutually beneficial collaborations. You’ll build a high-performing team, champion scalable processes, and be a critical contributor to Custom Ink’s growth strategy and customer impact.

Cover letters are preferred (not required), Custom Ink values individuality, so use your judgment and write to us in your own voice.

CustomInk, LLC (""Custom Ink"") is an Equal Opportunity Employer. We celebrate diversity in all forms and are committed to maintaining a discrimination-free workplace that treats applicants and employees with dignity and respect. Our employment process is conducted without regard to race, color, religion, nationality or ethnic background, sex, pregnancy, sexual orientation, gender identity or expression, age, disability, protected veteran status, genetic information, or other attributes protected by state, federal, and local law.

Custom Ink uses E-Verify to confirm the employment eligibility of all new team members. To learn more about E-Verify, including your rights and responsibilities, please click here.

Custom Ink will only consider applicants who reside in states where it is registered to do business as an employer. We are currently not registered in the following states: AK, AR, CT, HI, ID, IA, KS, KY, LA, ME, MI, MS, MO, MT, NE, ND, NH, NM, OK, RI, SD, UT, VT, WV, WY.