Director, Software Engineering -ServiceNow

Director, Software Engineering -ServiceNow
Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking a ServiceNow Software Engineering leader who is passionate about converging data with emerging technologies.
As a Director of Software Engineering for ServiceNow, you'll have the opportunity to be on the forefront of driving a major transformation within the Capital One ServiceNow Platform. You will be part of the Cloud Operations Resilience Engineering (CORE) Technology division which is responsible for enabling and evolving Capital One's foundational cloud infrastructure layer, including observability, connectivity, resilience and availability.
What You'll Do:

• Lead a portfolio of diverse technology projects and a team of developers with deep experience in ServiceNow Platform, Workflow development for various modules such as IT Asset Management (ITAM), IT Service Management (ITSM), IT Risk Management (ITRM) and IT Operations Management (ITOM) to create solutions that help meet asset management needs for the company
• Lead, manage, and grow multiple teams of product focused software engineers
• Mentor and guide the professional and technical development of engineers on your team.
• Work with product managers to understand desired application capabilities and testing scenarios
• Continuously improve software engineering practices
• Work within and across Agile teams to design, develop, test, implement, and support technical solutions across a full-stack development tools and technologies
• Lead the craftsmanship, availability, resilience, and scalability of your solutions
• Bring a passion to stay on top of tech trends, experiment with and learn new technologies, participate in internal & external technology communities, and mentor other members of the engineering community
• Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity
• Work across to improve the velocity of your and other teams

Basic Qualifications:

• Bachelor's Degree
• At least 7 years' experience in software development
• At least 5 years' experience with ServiceNow Platform, Development and Operations
• At least 5 years' experience in people management

Preferred Qualifications:

• Master's Degree in Computer Science or a Master's Degree in Software Engineering
• 8+ Years of experience in ServiceNow Platform, Infrastructure, WorkFlows development for various ServiceNow modules (ITAM, ITSM, ITRM and ITOM)
• 6+ years of experience in at least one of the following: Java, JavaScript, Scala, Python, Go, or Node.js
• 4+ years of experience with AWS, GCP, Azure, or another cloud service
• 6+ years of experience in open source frameworks
• 2+ years of experience in Agile practices

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position .
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $263,900 - $301,200 for Director, Software Engineering
Plano, TX: $239,900 - $273,800 for Director, Software Engineering
Richmond, VA: $239,900 - $273,800 for Director, Software Engineering
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).