Senior Manager of Social Media

Who We Are
For more than 30 years, Munchkin Inc., the baby lifestyle brand owned by WHY Brands Inc., has produced innovative products and functional gear for children and their caregivers. To date, Munchkin has over 350+ patents and more than 250 international product and brand design awards. Munchkin products are sold in more than 50 countries and have received over 1.45 million five-star reviews.
Munchkin has been awarded Great Place to Work for four consecutive years and is recognized as a 2024 Best Places to Work by Built In. Munchkin has been honored on Fast Company's annual "Brands That Matter" list for two consecutive years, including 2024, and ranked number eight on Fortune's list of "Most Innovative Companies" in 2023.
As the only baby brand in the United Nations Global Compact, the company prioritizes corporate social responsibility with environmental protection and animal welfare commitments, which are highlighted in its annual Sustainability Report.
Learn more at www.WHYBrands.com
and www.Munchkin.com
What You'll Do
The Senior Manager, Social Media will be an experienced and award-winning social leader, known for building brand communities at scale. You will work as a collaborative part of WHY's award-winning Brand Design team and will be responsible for executing the social media strategy and engaging with our active, online community. This person will be in charge of the day-to-day management of Munchkin and Curio's social accounts. The Senior Manager, Social Media will develop creative strategies, content for boosting engagement and, drive follower growth and work cross-functionally to support current campaigns and initiatives.
How you will contribute:
Social Strategy

• Ideate and execute new initiatives, campaigns, and projects that align with brand objectives and social media goals
• Work with global brand partners on social media campaign development and initiatives
• Evaluate, prioritize, and predict brand needs and have a clear understanding of what social media successes look like

Content Development

• Ideate and develop quarterly and monthly content, inclusive of holidays, campaigns, product launches, etc.
• Work cross-functionally to develop creative briefs for the in-house Brand Design Team.
• Manage delivery and approval of all global content on time.
• Ensure materials are revised, approved, and distributed to key/global stakeholders.
• Work with cross-functional and Executive leadership, Customer Service, Creative Teams, product teams, and external partners to execute social-specific content and
• campaigns to support brand and company goals.
• Develop a consumer-first, as well as a platform bespoke, "reason to follow" across all @Munchkin and @Whybrands accounts

Community Management

• Oversee a team that is best in class in terms of publishing, content production, and community management
• Ensure all cross-functional partners are supported with clear ways of working and best practices

Measurement & Reporting

• Prepare and present quarterly and annual reports, recap reports, and best practices with Executives and stakeholders to demonstrate channel health, community growth, and test-and-learn opportunities
• Evaluate social platforms, tools, and services against business goals and deliver actionable POVs
• Evolve how Why Brands and Munchkin's key consumption occasions come to life on social Identify and establish OKRs
• Build and manage an annual budget
• Share sound strategy, data, and best-in-class creativity to back up your intuition
• Responsible for the social post-production workflow
• Other duties may be assigned

You will have:

• Minimum 7+ years' experience in social media with a potential mix of agency side and in-house, leaning on more in-house Experience building communities from the ground up
• Experience with User Generated Content clearance workflows
• Experience working with executives, creators, and agencies
• Confident communicator and comfortable answering stakeholder questions clearly, concisely and quickly
• Knowledge of what works, what doesn't, and why across various social platforms
• Experience in content distribution channels including but not limited to TikTok, Instagram, Threads, YouTube, Facebook, Pinterest and LinkedIn
• Experience managing social channels/platforms for a CPG brand
• Working knowledge of the performance media space
• Ability to navigate crises that arise on social media
• Demonstrated case studies with culturally relevant social-first campaigns that drove community growth, built social channels/following
• Comfortable with hands-on, executional job functions
• Able to build strong relationships and work across many internal cross-functional teams
• Excitement and never-ending curiosity surrounding the future of social storytelling
• Highly collaborative - you're not afraid to lead or follow and believe in the power of "showing" your work
• Experience working on social teams that had to launch and grow channels from scratch
• Enthusiasm for what we are building at WHY Brands / Munchkin

We Got You Covered!
As a Great Place to Work Certified™ company, we are committed to offering the best to our employees. We offer a comprehensive benefits package that includes medical, vision, dental, prescription drug coverage, life insurance, wellness benefits, a generous employer-matched 401(k) plan, and Paid Childcare Leave, among other benefit plans. Our total rewards are top of the market and include competitive salary, bonus, and opportunities to earn equity. We focus on supporting employee development and growth.
We regularly hold social functions to foster a genuine camaraderie that enhances teamwork. At our company-wide award functions, we take time to recognize the talent and dedication of the people who make Munchkin the most loved baby lifestyle brand in the world.
To give our people flexibility, we offer a hybrid work environment. Munchkin's Hybrid Schedule is where an employee works in the office on Monday, Wednesday, and Thursday, and remotely from home on Tuesday and Friday. We also provide annual weeklong global office closures giving our people a chance to recharge.
Salary range: $128,000 - $155,000
To learn more, visit us at www.munchkin.com .
Munchkin welcomes and values what makes everyone unique. We're proud to be an equal opportunity and affirmative action employer. All hires to our team are based on qualifications, merit, and business needs. We recruit, employ, train, and promote regardless of race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic, or any other protected status.
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