Director, Revenue Operations

Paper is a partner in education, providing scalable, personalized support that acts as an extension of a district’s teaching team. From 24/7, on-demand tutoring and actionable feedback on written work, to math and vocabulary practice tools, and all the way to career and college readiness support - Paper equips educators and students with comprehensive resources to meet their needs.With the launch of GROW, our high-impact tutoring solution, we deliver personalized small-group instruction designed to bridge learning gaps, support multilingual learners, and reduce teacher workloads. GROW ensures that every student receives the support they need to thrive. Currently empowering students and educators in over 300+ school districts across 40 U.S. states. Paper is committed to helping all learners maximize their potential through scalable, data-driven solutions.

Job Description

We are seeking a dynamic and results-driven Director of Revenue Operations to optimize our revenue processes and drive growth. The ideal candidate will have a strong analytical background, expertise in supporting sales, and a proven ability to lead cross-functional initiatives. The person in this position will lead initiatives to improve sales efficiency, forecast accuracy, and reporting capabilities and will report to the CRO.
This position can be located in any geography in the US or Canada.

Responsibilities: 

• Develop and manage key revenue operations processes including forecasting, pipeline management, and sales reporting.

• Implement and optimize CRM and other sales and marketing technologies to improve efficiency and effectiveness.

• Analyze sales, marketing, and customer data to identify trends, opportunities, and areas for improvement.

• Collaborate with sales, marketing, CS and finance teams to align on revenue goals and strategies.

• Monitor and manage key revenue metrics and KPIs, and provide regular reports to leadership.

• Drive process improvements and automation to streamline revenue operations workflows.

Qualifications: 

• Bachelor's degree in Business Administration, Finance, or a related field; MBA preferred.

• 5+ years of experience in revenue operations or sales operations, preferably within the edtech market.

• Strong analytical and problem-solving skills with experience in data analysis and reporting.

• Proficiency in CRM systems (e.g., Salesforce) and other sales and marketing technologies.

• Excellent communication and collaboration skills with the ability to work cross-functionally.

• Proven ability to manage projects and drive initiatives to completion.

• Experience with sales forecasting, pipeline management, compensation plans.

The annual salary range for this position is $159,000-$189,000 USD or $148,000-176,000 CAD, plus equity. Please note that the final offer amount is determined by multiple factors, including geographic location as well as candidate experience, and may vary from the amounts listed above.

About Paper

Paper offers an exciting, dynamic, inclusive work environment putting excellence at the center of everything we do. Our mission is woven into the fabric of our culture, challenging our team to build meaningful and creative solutions. 

We thrive when we collaborate with each other, and use integrity and selflessness to align our business decisions with our mission. We approach every challenge with positivity, achieving the outcome we want regardless of what gets in the way. Our tenacity propels our hyper-growth, where trust is key and we all strive to make an impact every day.

We believe that diverse teams build better products. Paper does not and will not discriminate on the basis of race, color, religion, gender, gender orientation, gender expression, age, national origin, disability, marital status, sexual orientation, or military status in any of its activities or operations.

Nobody checks every box, but the Paper team is built by passionate and innovative people who share our mission for democratizing education. If you don’t think you meet all of the requirements above but are still interested in the job, please apply.

PS. Equity is our mission! We make sure to treat all candidates equally: If you are interested please apply through our job board - our amazing talent team will reach out! Our team isn't able to pass on any calls/ emails our way - and this makes sure that the candidate experience is smooth and fair to everyone.

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