Director, QA - Teamfight Tactics

As the Director of Quality Assurance for Teamfight Tactics, you will shape and drive the quality vision for one of Riot’s fastest-growing global products. You’ll be accountable for defining and executing QA strategies that ensure every TFT player experiences a consistently high-quality, globally resonant game. This role is both operational and strategic—you’ll lead a team of QA managers and embedded quality professionals across multiple initiatives and regions while also influencing the broader quality culture within TFT and across Riot.

You will partner closely with Product, Engineering, Design, Art, and Operations leaders to integrate quality as a core pillar of TFT’s ongoing development and delivery. This is a rare opportunity to impact one of the most innovative strategy games in the industry while mentoring and scaling a high-performing QA organization.

This role reports to the Senior Director of Operations, TFT.

Strategic & Organizational Leadership

• Define and execute a scalable, long-term QA vision and roadmap that aligns with TFT’s operational and product strategies.
• Act as the QA leader for TFT, directly managing QA Managers and overseeing QA professionals globally.
• Own QA org structure, hiring, and resourcing plans, aligned with budget and team growth needs.
• Influence TFT product leaders and cross-functional stakeholders to embed quality considerations throughout the product lifecycle.
• Develop a culture of ownership, accountability, and innovation within the QA discipline.

Craft & Technical Excellence

• Drive the adoption of modern test strategies, automation frameworks, and tooling that support multi-platform development (PC, Mobile).
• Partner with Riot-wide QA leadership to evolve global quality standards and practices.
• Establish and track KPIs and quality metrics that assess product health and guide continuous improvement.
• Contribute to the global QA craft strategy and represent TFT in broader Riot quality forums.

People & Talent Development

• Be a coach and mentor to QA leaders, investing in their growth and career progression.
• Foster an inclusive and engaging team culture where Rioters do their best work.
• Identify and address capability gaps across the QA team, proactively building future-ready talent pipelines.

• 10+ years of QA experience, including 4+ years managing QA Managers or multi-team organizations.
• Proven experience owning QA strategy and delivery for complex, multi-platform live service games.
• Deep knowledge of test strategy development, quality measurement, and automation practices.
• Experience managing distributed and remote QA teams across regions.
• Demonstrated success in managing budgets, headcount, and resource prioritization across large teams.
• Effective executive communication and collaboration skills, with a track record of influencing senior leadership.

• Experience with hybrid internal/external QA vendor models.
• Familiarity with TFT, strategy games, or systems-heavy live-service games.
• Development and QA experience across platforms: PC, Mobile, Console.
• ISTQB Foundation

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.