Principle, Program Manager - Operations (Remote)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day. We have 3.44 PB of RAM deployed across our fleet of C* servers - and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

CrowdStrike is seeking a Director of Program Management focused on Business Operations Data Analytics, Logistics, and Cost Optimization.  This critical role in the organization will be responsible for leading one or more key areas of engineering. You will help drive and deliver on the technical strategy and roadmap to align with executive targets in key financial and business objectives.

CrowdStrike is growing rapidly, and you will be instrumental in the hiring, retaining, and growth of our world class engineers.

You will work cross functionally with your peers in the engineering organization as well as leaders in product, finance, procurement, accounting, and legal. We are a remote first company so you must bring your excellent verbal and written communication skills when you are working with your engineering teams and cross functional teams across the globe. Some occasional travel may be required for meetings and events.

What You'll Do:

Communication Management

• Manage communication needs for the Product ARR Groups, identifying gaps and implementing solutions.

• Develop and maintain newsletters, QBR decks, and weekly updates that focus on actionable outcomes.

• Ensure clear and consistent communication across global teams.

• Coordinate multi-million-dollar cost savings initiatives, optimizing workflows to achieve an overall efficiency improvement in overall efficiency.

​Tactical Planning

• Direct strategic initiatives and business operations, ensuring alignment with strategic objectives and operational excellence. 

• Plan and organize cross-team events, including town halls and data collection for the Annual Operating Plan (AOP).

• Align organizational goals with team-level objectives using frameworks like OKRs.

• Gather and analyze employ feedback to address key issues

• Cross-Functional Collaboration

• Lead a large-scale transformation of infrastructure strategy, integrating data centers, networks, and IT tools to align cross-departmental objectives and operational processes. 

• Drive initiatives to improve collaboration across Product and Engineering leadership.

• Support projects that foster alignment and action on operational goals such as cost-of-goods-sold (COGS).

Project Management

• Oversee critical non-engineering global projects, create frameworks for successful execution, and monitor progress.

• Partner with program managers to consolidate and present data for decision-making

• Data-Driven Decision Support

• Leverage analytics to assist leadership in making data-informed decisions.

• Provide visibility into resource management, recruitment processes, and performance metrics.

• Focus on developing measurable outcomes through data analysis and process improvement.

What You'll Need:

• Bachelor’s degree in business administration, Communications, Finance, Business Analytics or a related field, 

• 8+ years of overall experience, including 4+ years in program/project management

• Demonstrate self-learning capabilities, taking initiative in a fast pace/quickly changing environment.

• Ability to work effectively and communicate with leadership at all levels.

• Strong analytical skills with the ability to analyze data to drive decision-making.

• Exceptional written and verbal communication skills.

• Adept at managing cross-functional teams and fostering collaboration across various timezones.

• Familiarity with tools like Google Drive, Jira, Confluence, Tableau, and Coupa.

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Benefits of Working at CrowdStrike:

• Remote-friendly and flexible work culture

• Market leader in compensation and equity awards

• Comprehensive physical and mental wellness programs

• Competitive vacation and holidays for recharge

• Paid parental and adoption leaves

• Professional development opportunities for all employees regardless of level or role

• Employee Resource Groups, geographic neighbourhood groups and volunteer opportunities to build connections

• Vibrant office culture with world class amenities

• Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

Right to Work

CrowdStrike, Inc. is committed to equal pay for equal work in its compensation practices. The base salary range for this position in the U.S. is $185,000 - $295,000 per year + variable/incentive compensation + equity + benefits. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location.