Senior Director of Product Management, Managed AI & Inference

Crusoe is building the World’s Favorite AI-first Cloud infrastructure company. We’re pioneering vertically integrated,  purpose-built AI infrastructure solutions trusted by Fortune 500 companies to power their most advanced AI applications. Crusoe is redefining AI cloud infrastructure, with a mission to align the future of computing with the future of the climate. Our AI platform is recognized as the "gold standard" for reliability and performance. Our data centers are optimized for AI workloads and are powered by clean, renewable energy.

Be part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure.

About the Role:

A Senior Director of Product Management, Managed AI & Inference is a senior leader responsible for defining and driving the product strategy and roadmap for Crusoe’s Managed AI Services, with a particular focus on large-scale inference capabilities. This role involves balancing customer needs with technical feasibility and business goals, while overseeing the entire product lifecycle from ideation to delivery and continuous improvement. The Director will lead a product management team to ensure Crusoe’s Managed AI offerings deliver industry-leading performance, scalability, and sustainability.

What You'll Be Working On:

• Setting the product vision and strategy: Define the long-term vision, strategy, and roadmap for Managed AI & Inference services, aligning them with overall company goals, market trends, customer needs, and GTM strategy.

• Leading and managing a team: Provide leadership, guidance, and mentorship to a team of product managers, overseeing their performance and development.

• Driving product development and execution: Collaborate closely with engineering, infrastructure, cloud software, SRE, finance, and executive teams to define product requirements, prioritize features, and oversee the product development lifecycle from concept to launch.

• Market analysis and competitive intelligence: Conduct market research, analyze competitive landscape, and stay updated on AI/ML infrastructure trends, including inference platforms, generative AI, LLMs, and multimodal models, to inform product strategy and identify new opportunities.

• Customer engagement: Build and maintain relationships with key stakeholders and customers to understand their needs, gather feedback, and translate them into actionable product improvements.

• Go-to-Market (GTM) strategy: Partner with sales and marketing teams to develop effective GTM strategies and messaging for Managed AI & Inference offerings, including pricing and positioning.

• Performance management: Monitor key performance metrics, analyze data to measure product success, identify areas for improvement, and make data-driven decisions.

• Resource and budget management: Manage product budgets and resources effectively to achieve business goals.

• Risk management: Proactively identify and address technical risks, scaling challenges, and infrastructure bottlenecks.

• Cross-functional collaboration: Work effectively with various teams to ensure successful product execution and alignment with Crusoe’s sustainability goals.

What You'll Bring to the Team:

• Strategic thinking and leadership: Ability to think strategically, set a clear vision, make informed decisions, and guide the team toward achieving product goals.

• Deep technical acumen: Strong understanding of AI/ML workloads, inference systems, and cloud infrastructure technologies and trends, with specific experience in AWS, Azure, and GCP.

• Product management expertise: Proven track record in product management, particularly in AI/ML platforms, inference products, or related cloud services, with experience managing and launching technical products and features at scale.

• Analytical skills and data-driven decision making: Ability to analyze market and customer data, interpret complex data sets, and use insights to drive product strategy and prioritization.

• Excellent communication and collaboration skills: Strong communication and interpersonal skills to engage with diverse stakeholders, present technical concepts, and build consensus.

• Experience leading and managing teams: Proven experience in leading and mentoring product management teams.

• Agile and Lean methodologies: Familiarity with Agile and Lean product management methodologies.

Benefits:

• Industry competitive pay

• Restricted Stock Units in a fast growing, well-funded technology company

• Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents

• Employer contributions to HSA accounts 

• Paid Parental Leave 

• Paid life insurance, short-term and long-term disability 

• Teladoc 

• 401(k) with a 100% match up to 4% of salary

• Generous paid time off and holiday schedule

• Cell phone reimbursement

• Tuition reimbursement

• Subscription to the Calm app

• MetLife Legal

• Company paid commuter benefit; $200/month

Compensation Range

Compensation will be paid in the range of $235,000 – $295,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant’s knowledge, education, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.