Director, Pricing and Packaging

At ClickUp, we’re not just building software. We’re architecting the future of work! In a world overwhelmed by work sprawl, we saw a better way. That’s why we created the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI, empowering millions of teams to break free from silos, reclaim their time, and unlock new levels of productivity. At ClickUp, you’ll have the opportunity to learn, use, and pioneer AI in ways that shape not only our product, but the future of work itself. Join us and be part of a bold, innovative team that’s redefining what’s possible! 🚀

• Define and execute comprehensive pricing, packaging, and growth strategies aligned with ClickUp’s long-term business goals and market vision.
• Lead the development of innovative pricing models, packaging solutions, and product growth initiatives, using experimentation and data-driven insights to optimize revenue, user adoption, and retention.
• Identify and capitalize on monetization opportunities across the entire product journey, including onboarding, feature adoption, upsell/cross-sell flows, and customer retention.
• Foster strategic alignment and collaboration across product, marketing, finance, and sales teams to ensure seamless execution and maximize the impact of monetization strategies.
• Anticipate market trends and drive innovative approaches to pricing, packaging, and product-led growth, positioning ClickUp as a leader in SaaS monetization.
• Serve as a key advisor to the executive leadership team, providing actionable insights and shaping company-wide monetization and growth strategies.
• Own the financial outcomes of monetization initiatives, leveraging data analysis and market research to drive revenue optimization, user engagement, and competitive differentiation.
• Report regularly to senior leadership on pricing and growth performance, and provide recommendations for continuous improvement.

• 10+ years of progressive experience in pricing, monetization, or related fields, with at least 3 years in a senior leadership role and 5+ years of direct experience in pricing and packaging roles required.
• Demonstrated success in designing and implementing company-wide pricing and packaging strategies with measurable financial outcomes.
• Extensive experience in SaaS or technology industries, with a deep understanding of global markets, competitive positioning, scalable monetization models, and billing systems.
• Proven experience with billing systems, consumption-based pricing, and product-led growth (PLG) pricing models.
• Strong analytical, strategic planning, and creative problem-solving skills; adept at using data analysis and market research to inform decisions.
• Excellent communication, collaboration, and cross-functional leadership abilities.
• Bachelor’s degree in Business, Economics, or a related field required; MBA preferred.

Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!

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