Director of PMO Office (Remote)

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
 

Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/.
 

The Cengage Higher Ed Program Management office is seeking an experienced Program Management Office Director to lead Higher Ed priority programs and establish PMO governance across the GTM organization. This is an Executive-facing role that will be instrumental in enabling our Ignite program and other strategic initiatives, acting as a liaison to business partners to ensure alignment and delivery excellence.
 

This position requires experience supporting internal operational improvement for Sales, Marketing & Customer Operations, along with GTM motions, driving internal business operations and enterprise end-state transformation with focus on process, policy, and controls required for operational readiness. The role will focus on driving execution through business process design, portfolio oversight, and clear articulation of requirements to deliver against our big bets and continuous transformation journey.

• Program Planning & Delivery: Effectively plan, coordinate, and direct the delivery of large, complex projects and programs while managing risks and issues to minimize scope, budget, and schedule impacts. Define and implement PMO governance frameworks, methodologies, and best practices to ensure consistency and quality across all programs.
• Build and Empower Teams: Leading, motivating, and holding accountable project and internal/external team members in a matrixed organization. Fostering a culture of collaboration and continuous improvement. Manage resource planning and capacity across multiple programs to support delivery.
• Stakeholder & Scope Management: Proactively build strong, trusted working relationships with functional leaders and business partners to align on vision, business outcomes and managing expectations around any scope changes and trade-offs.
• Own program financials including budgeting, forecasting, and variance analysis. Develop and maintain program performance metrics, dashboards, and reporting for executive leadership.
• Manage Risk, Issues and Accelerate Decision Making: Proactively identify and manage cross-team dependencies and program risks, escalating to stakeholders as needed for immediate resolution.
• Influence and Communicate: Act as the primary communicator for the program, taking project level details and aggregating up to provide clear and concise updates to multiple levels of leadership, including executive sponsors.
• Will manage other cross functional programs as appropriate
• Will build and scale team based on business needs[enter responsibilities]
   

• Driving business transformation in a program management role
• Extensive experience driving large-scale Enterprise transformational initiatives with a focus on business transformation
• Self-starter with the ability to work through ambiguity to put the appropriate structure in place to accelerate delivery
• Executive level communicator and active listener, who can convey complex ideas in a clear, concise manner
• Ability to influence outcomes across different levels in the organization
• Knowledge of Salesforce solutions and experience with AI Productivity tools

Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives.

Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws.
 

Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at [email protected].
 

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location.  Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

In this position,  you will be eligible to participate in the company’s discretionary incentive bonus program.  This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below.