Director, People Operations, Data & Technology

Location: Bay Area preferred, or Remote

Reports to: VP, People

The Role:

The Midi Health People team is growing fast — and we need someone to build the machine that powers it. As Director, People Operations, Data & Technology, you will be the architect of our people operating system: the calendar, cadences, data infrastructure, and process backbone that allow the People function — and the broader organization — to scale with clarity and intention.

This role sits at the intersection of operational rigor, strategic thinking, and forward-looking org design. You will work across the People team to ensure we are running a high-functioning function and building Midi's capacity to understand, plan, and evolve its workforce over time. You will also lead Midi's AI-native people agenda — modeling what it looks like to work smarter, not just harder, for the rest of the company.

Key Responsibilities:

People Operating System

• Design and run the operating system of the Midi Health People team: the people calendar, process documentation, and cadences that allow the function to scale
• Build and maintain the infrastructure that creates accountability across the People team — ensuring priorities are clear, progress is tracked, and the team delivers consistently
• Own people policies, handbooks, and operational documentation, keeping them current and accessible

Workforce Planning & People Analytics

• Own Midi's workforce planning process: building the data infrastructure and forward-looking org design capability that allows the company to stay ahead of its growth rather than react to it
• Build and maintain people analytics capabilities — ensuring data integrity, reporting accuracy, and strong governance across people systems and the full employee lifecycle
• Partner with Finance on headcount planning, budgeting, and forecasting
• Translate people data into actionable insights for the VP, People and senior leadership

HR Technology & Systems

• Own HR systems and tools, including HRIS, benefits administration, and the broader HR tech stack, in partnership with Corporate IT and Product
• Drive process optimization across the employee lifecycle — including onboarding, internal changes, and offboarding — via improved workflows and technology
• Ensure data integrity and governance across all people systems and processes

AI-Native People Agenda

• Lead Midi's AI-forward people strategy: identifying, prioritizing, and implementing automation and AI across people workflows
• Model what an AI-native people function looks like — and serve as a thought partner to the broader organization as it builds this capability
• Continuously evaluate and introduce tools and approaches that allow the People team to operate with greater speed, quality, and insight

Compliance & Risk Management

• Ensure compliance with multi-state employment laws, audits, and reporting requirements in partnership with Finance, Legal, and other departments
• Own people risk management processes, ensuring the organization is operating within legal and ethical boundaries across all markets

Cross-Functional Partnership

• Work closely across the People team — with People Partners, Total Rewards, and Talent — to ensure shared processes are well-designed, documented, and consistently executed
• Act as a connector across functions, building alignment between the People team's operating rhythm and the broader company planning cycles

Qualifications

• Minimum of 10 years of experience in Business Operations, People Operations or a related function, with a demonstrated track record of building and scaling operational infrastructure in high-growth environments
• Strong analytical skills and demonstrated ability in using data to develop insights and foresights 
• Demonstrated ability to design and implement processes and systems that scale — not just fix what's broken today
• Genuine enthusiasm for and experience with AI and automation applied to HR or operational workflows
• Highly organized, detail-oriented, and skilled at managing multiple workstreams simultaneously without dropping the ball
• Strong communicator and collaborator; able to build trust and alignment across functions and levels
• Experience working in a fast-moving, mission-driven environment where ambiguity is the norm and structure must be built, not inherited

The interview process will include: 📚 

1. Meet with our Talent Partner (30- 45 min) 
2. Meet with VP People  (45-1 hrmins)
3. Final Team Interviews (3-4 hours)
4. Final Working Session Interview(1 hr)

At this time, Midi is unable to provide visa sponsorship. Candidates must be authorized to work in the U.S. without current or future sponsorship needs.

The salary range for this role is $240,000–$250,000 annually. Final compensation will depend on experience, skills, and qualifications. This role is also eligible for additional compensation, including equity and benefits.

While you’re waiting for us to review your portfolio, here’s some fun content to check out 🎥
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