This role serves in a management capacity and contributes to the business development, marketing, planning, and profitability efforts of their Service/Practice Line. In this role, you manage the work of a team, making decisions based on department objectives and achieving defined goals. You have broad knowledge of your field and proven leadership skills. You are responsible for the executive-level oversight, management, and P&L of all services and consultants within the engagements to which you have been assigned, including scoping, pricing, statements of work, costs, payment and risk terms, budget, tracking, and forecasting.
Core Responsibilities of the Role Client Engagements
• Acting as the main point of contact and liaison to assigned clients, advocating on their behalf internally while also balancing business needs
• Acting as the point of escalation for the customer and as the point person for all interactions and decisions with Tegria leadership, sales, talent, and business operations
• Generating C-Suite level relationships with key clients to deepen product reach • Guiding, supporting, and leading the people that deliver the work, as well as delivering the work itself
• Serving as an Engagement Executive on assigned client engagements Operational Management
• Leading the work of a team of consultants on your assigned client engagements
• Making decisions based on department objectives and company policies and procedures
• Contributing to the development of guidelines, processes, and procedures to accomplish objectives and ensure compliance with company and regulatory requirements
• Ensuring the team’s success by managing work quality and productivity levels • Contributing to the business development, marketing, planning, and profitability efforts of your Service/Practice Line
• Managing the P&L of projects to which you are assigned, including scoping, pricing, statements of work, costs, payment and risk terms, budget, tracking, forecasting, and management Sales and Business Development
• Building relationships with customers to ensure satisfaction with current engagements and identify opportunities for engagement expansion
• Participating in sales calls and presentations
• Attending industry conferences to generate new business opportunities, develop industry expertise, and build the Tegria network
• Generating social posts and thought leadership pieces (e.g., white papers, blog posts, panel presentations, etc.) to expand the Tegria presence
People Management
• Providing strategic counsel, guidance, and leadership, supervising several staff members
• Managing the work efforts of team members
• Performing or contributing to performance appraisals and pay reviews
• Hiring, retaining, and enabling team development through training and coaching
• Documenting action plans when team members require corrective action
Salary Range
Now, a little about us …
At Tegria, we bring bold ideas and breakthroughs to improve care, technology, revenue, and operations in ways that move healthcare organizations from patient-centered to human-centered. We are helping healthcare put people first—both patients and those who dedicate their lives to delivering care.
And at the very core of this vital work is our incredibly talented people.
People with different backgrounds who welcome challenge and change. People who listen first, ask hard questions, and make decisions to cultivate a culture of equity and inclusion. People who chase after goals, growth, and generosity. We’re real. We’re nimble, and we believe in our mission to humanize healthcare.
Perks and benefits
Top talent deserves top rewards. We’ve carefully curated a best-in-class benefits package, meant to meet you wherever you are in your life and career.
Your health, holistically. We offer a choice of multiple health and dental plans with nationally recognized networks, as well as vision benefits, a total wellness program, and an employee assistance program for you and your family.
Your financial well-being. We offer competitive wages, retirement savings plans, company-paid disability and life insurance, pre-tax savings opportunities (HSA and/or FSA), and more.
And everything in between. Our lifestyle benefits are unrivaled, including professional development offerings, opportunities for remote work, and our favorite: a generous paid-time-off program, giving you the flexibility to plan a vacation, take time away for illness (or life’s important events), and shift your schedule to accommodate those unexpected curve balls thrown your way.
Tegria is an equal employment opportunity employer and provides equal employment opportunities (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All qualified candidates are encouraged to apply.
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