Director of Partner Operations

About Delinea:
Delinea is a pioneer in securing identities through centralized authorization, making organizations more secure by seamlessly governing their interactions across the modern enterprise. Delinea allows organizations to apply context and intelligence throughout the identity lifecycle across cloud and traditional infrastructure, data, and SaaS applications to eliminate identity-related threats. With intelligent authorization, Delinea provides the only platform that enables you to discover all identities, assign appropriate access levels, detect irregularities, and immediately respond to identity threats in real-time. Delinea accelerates your teams’ adoption by deploying in weeks, not months, and makes them more productive by requiring 90% fewer resources to manage than the nearest competitor. With a guaranteed 99.99% uptime, the Delinea Platform is the most reliable identity security solution available. Learn more about Delinea on Delinea.com, LinkedIn,  X, and YouTube. 

Join our passionate, global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world-class product leadership, outstanding engineers, and strategic investment from TPG. We value diversity, innovation, and a culture of respect and fairness. If you're ready to push boundaries and challenge the status quo in security, we want to hear from you.
 

Apply today to help us achieve our mission.

Director of Partner Operations Summary: 

The Director of Partner Operations plays a pivotal role in supporting the execution of Delinea’s partner strategy. This position is responsible for overseeing the global operational framework that supports our partnerships and ensuring alignment with our business objectives. This position is instrumental in translating the strategic vision into actionable plans, driving implementation, and ensuring successful execution across all operational facets. The Director of Partner Operations focuses on the development, implementation, and ownership of processes that enhance partner engagement and operational efficiency. 

You will be joining Delinea as a key member of the Sales Operations organization and will work closely with Delinea’s partner, sales, legal, customer success and marketing teams to drive operational excellence within the partner program and maximum value to our customers. You will report to the VP of Global Sales Operations. 

What You’ll Do: 

• Partner Strategy Execution – Develop and implement operational strategies that align with Delinea’s partner objectives, enhancing partner performance and engagement. 

• Process Optimization – Identify and implement best practices and process improvements to streamline partner onboarding, training and ongoing support. 

• Partner Portal Management - Own the partner’s sales process from a system perspective from end to end. This includes ensuring that the Partner Relationship Management (PRM) ‘s current functions are optimized and scalable and building additional functionalities as the business evolves. 

• Partner Program Tools and Processes - Ensure there is consistency across all partner-facing tools and processes including partner onboarding/training program, partner program guides, internal process documentation, and partner incentive management. 

• Cross-Functional Collaboration: Work closely with Sales, Marketing, Systems, and Customer Success teams to align partner initiatives with company objectives and ensure cohesive execution of partner programs. 

• Performance Metrics: Define and track key performance indicators (KPIs) to measure the success of partner operations. Provide regular reports and insights to the VP of Global GTM Operations and other stakeholders. 

• Change Management: Lead initiatives to drive continuous improvement within partner operations, leveraging feedback from partners and internal stakeholders to enhance workflows and processes. 

What You’ll Bring: 

• 7+ years of experience in partner operations, channel management, or a related role within the technology sector; 3+ years of experience in supporting a global program 

• Proven track record of managing complex partner relationships and driving operational excellence. 

• Strong analytical skills with the ability to interpret data and make informed decisions. 

• Excellent communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels. 

• Experience in project management and process improvement methodologies. 

• Knowledge of the cybersecurity industry and familiarity with Delinea’s products is a plus. 

Delinea Culture & Benefits:

Why work at Delinea?

• We’re passionate problem-solvers doing our part to make the world a safer place.

• We invest in people who are smart, self-motivated, and collaborative.

• What we offer in return is meaningful work, a culture of innovation and great career progression.

At Delinea, our core values are STRONG—Spirited – Trust – Respect – Ownership – Nimble – Global – and guide our behaviors and success. We believe weaving these core values into our day-to-day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie.

We take care of our employees. We offer competitive salaries, a meaningful equity and bonus program, and excellent benefits, including a full suite of medical, dental, and vision insurance, as well as pension/retirement matching, comprehensive life insurance, an employee assistance program, generous discretionary time off (DTO), and paid company holidays. We support all families with paid leave for new birth, adoption, surrogacy, or foster-to-adopt primary caregivers.

Delinea is an Equal Opportunity and Affirmative Action employer and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Upon conditional offer of employment, candidates are required to complete comprehensive criminal background check, verification of education, and verification of employment, per employment policy. In addition, all publicly posted social media sites may be reviewed.