Oversee engineering solutions for warehouse operations, focusing on design, continuous improvement, and process optimization. Lead a team to enhance efficiency and productivity.
Job Summary:
The Director of Solutions Engineering is a leadership role responsible for overseeing the development, optimization, and implementation of engineering solutions within the organization. The role involves managing a team that works on the design of warehouse layouts, process improvement initiatives, and the application of engineered labor standards. The Director will ensure that solutions align with company objectives while driving efficiency, productivity, and cost-effectiveness across the supply chain and operational functions.
Key Responsibilities:
The Director of Solutions Engineering is a leadership role responsible for overseeing the development, optimization, and implementation of engineering solutions within the organization. The role involves managing a team that works on the design of warehouse layouts, process improvement initiatives, and the application of engineered labor standards. The Director will ensure that solutions align with company objectives while driving efficiency, productivity, and cost-effectiveness across the supply chain and operational functions.
Key Responsibilities:
-
- Lead the strategic design and layout planning for warehouse facilities to maximize space utilization, throughput, and efficiency.
- Collaborate with cross-functional teams to ensure that warehouse designs meet the needs of inventory management, order fulfillment, and other operational goals.
- Ensure that warehouse designs are scalable, adaptable, and can accommodate evolving operational requirements.
- Champion a culture of continuous improvement across warehouse operations by identifying and implementing process enhancements, new technologies, and best practices.
- Work closely with the operations and logistics teams to identify bottlenecks, inefficiencies, and areas for improvement.
- Utilize methodologies such as Lean, Six Sigma, and Kaizen to drive CI projects and improve overall operational performance.
- Develop and maintain engineered labor standards to accurately determine workforce requirements and performance benchmarks.
- Analyze work processes and create time studies to establish optimal labor standards and improve productivity.
- Lead the development and documentation of process maps for various warehouse and operational workflows.
- Analyze existing processes to identify inefficiencies and recommend WMS systems and process improvements.
- Utilize software tools such as AutoCAD, simulation tools, and process mapping software to visualize and optimize workflows.
- Promote collaboration, knowledge sharing, and professional growth to enhance team performance.
- Collaborate with internal stakeholders, including operations, IT, logistics, and supply chain teams, to define project requirements and scope.
- Present engineering solutions and project proposals to senior leadership and customers providing detailed analysis and justification for design choices.
- Develop and manage project timelines, budgets, and resources to ensure successful execution.
- Evaluate and recommend new technologies, automation solutions, and software to enhance warehouse operations.
- Lead the integration of these technologies into existing workflows and ensure that they support continuous improvement initiatives.
- Establish performance metrics and KPIs to monitor the success of solutions engineering projects.
Qualifications and Experience:
- Bachelor’s or Master’s degree in Industrial Engineering, Supply Chain Management, Operations Research or a related field.
- Minimum 8 years of experience in solutions engineering, warehouse management or operations engineering with at least 3 years in a leadership role.
- Proven track record in warehouse layout design, continuous improvement and engineered labor standards.
- Certified in AutoCAD and proficient in MHE Solutions, simulation software and process mapping tools.
- Expertise process mapping, optimization, and use of simulation tools and software.
- Strong understanding of supply chain operations, automation, robotics, WMS systems and labor management systems.
- Strong analytical and problem solving skills with a data driven approach to decision making.
- Excellent Leadership, communication and project management skills.
- In depth knowledge of Lean, Six Sigma and other continuous improvement methodologies.
Additional Information:
- Travel may be required to visit warehouse locations or to attend conferences and training sessions.
- The Director of Solutions Engineering will be expected to stay current with industry trends, emerging technologies, and best practices in warehouse design and operational efficiency.
Core Behaviors:
Demonstrate to comply with Custom Goods’ Core Behaviors:
- Servant Leadership
- Passion for Excellence
- Integrity
- Resilient
- Intense Safety Focus
- Trust
AAP/EEO Statement: Custom Goods, LLC is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information or any other protected status in accordance with all applicable federal, state and local laws.
This commitment extends to all aspects of Custom Goods’ employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment.
Top Skills
Autocad
Mhe Solutions
Process Mapping Software
Robotics
Simulation Software
Wms Systems
Custom Goods Carson, California, USA Office
1035 E Watson Center Rd, Carson, California, United States, 90745
Similar Jobs
Cloud • Software
The Sr. Director of Engineering Operations will oversee operations, budget, team management, and stakeholder engagement to enhance Salesforce's Database team and drive innovative solutions.
Top Skills:
AICloud ComputingCRMSaaS
News + Entertainment
The Executive Director will lead M365 operations, driving digital transformation and managing cross-functional teams to enhance collaboration and productivity across the organization.
Top Skills:
Entra IdExchange OnlineGraph ApiMfaMicrosoft 365OauthPower PlatformPowershellSAMLSharepointTeams
Fintech
Lead the ML Ops team to manage platforms for model production, develop strategies, optimize ML workflows, and ensure performance of deployed models.
Top Skills:
AWSCi/CdClouderaDockerHadoopHiveJavaKubeflowKubernetesMlflowPythonScalaSpark
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
