Director of Nursing Solutions

What we want to accomplish and why we need you

Suki is a leading technology company that provides cutting edge AI voice solutions for healthcare. Its mission is to reimagine the healthcare technology stack, making it invisible and assistive to lift the administrative burden from clinicians. Its flagship product is Suki Assistant, an AI assistant that uses generative AI to automatically create clinical documentation by ambiently listening to patient-clinician conversations.  

Suki has had a tremendous impact over the last 7 years, making an impact in the lives of thousands of clinicians through the deployment and use of its 2 main solutions: Suki Assistant and Suki Platform.

Suki helps clinicians complete notes 72% faster on average, assists with other tasks including coding and answering questions, and generates incremental revenue for organizations, delivering a 9X ROI in year 1. 

Suki also offers its proprietary AI and speech platform, Suki Platform, to partners who want to create best-in-class ambient and voice experiences for their solutions.  Zoom, Stryker and many others have embedded Suki Platform in their own solution to address the same challenges their users face.  

This recent article from Forbes does a great job summarizing our vision and accomplishments.

It is now time for us to focus on Nursing.  We are excited to embark on this new chapter and are looking for the right candidate to lead this initiative.

What will you do everyday?

Lead the charge growing our business! Your main objective will be to collaborate with internal Suki teams, current and prospective customers, and other parties to build and drive the birth and growth of a nursing-focused product line that leverages much of Suki’s existing technical infrastructure onto a new audience.

Your key responsibilities would be: 

• Become the internal lead evangelists for Nursing: Work in partnership with Suki’s internal engineering, product, customer success, marketing, sales, and partnership teams to develop and support the creation of a nursing-focused solution and business line.
• Create a differentiated strategy to grow the nursing business and ensure those goals are aligned with user and buyer expectations and overall company targets. 
• Lead a dedicated group of stakeholders and advisors to help define the product roadmap and ensure product usefulness on the hospital floor.
• Build and cultivate relationships with key leadership, clinical, and IT stakeholders at health systems, leading to product adoption and retention, both within Suki’s existing clients and driving net new business.
• Work with Suki’s clinical team (CMO and Medical Directors) to ensure alignment of messaging between Suki Assistant for Providers and Nurses.  
• Execution and Pilot Management: Lead cross-functional teams to execute pilot programs or MVP launches for new business lines.  Monitor performance metrics, gather feedback, and iterate to optimize offerings.
• In time, and according to available resources, initial product successes, and company goals, build a dedicated nursing organization within Suki focused on the nursing product and own that P&L.

Other Responsibilities:

• Opportunity Identification
• Identify and manage new nursing opportunities in our CRM, Salesforce.  
• Market Research
• Keep track of the various emerging trends, customer needs, and competitive landscapes in the healthcare technology landscape in order to identify potential opportunities
• Business Case Development
• Create detailed business plans, go-to-market strategies, and risk assessments for proposed ventures and present recommendations to executive leadership
• Propose appropriate pricing models that ensure alignment with Suki and customer goals
• Demo Nursing Solution
• Support Suki Assistant and Platform opportunities by representing Nursing function and product through presentation and demos.

In collaboration with Marketing team:

• Establish a calendar of key nursing events.
• Assist in key announcements such as Nursing consortium, etc… 
• Lead the creation of Nursing collateral materials: sales deck, recorded demos, etc… 

Ok, you're sold, but what are we looking for in the perfect candidate?

• Strategic: You can see the big picture, understand how trends are evolving, and act accordingly
• Detail-oriented: You’re excited to roll up your sleeves and make an impact.  Suki is a lean team and everyone executes to achieve our goals.
• Expertise: You’re experienced in building a solution from the ground-up and can translate highly technical concepts into compelling messages
• Ambiguity: You’re energized, not fazed, by the idea of building a new business line from the ground up.  You can roll with the punches and adapt quickly to new information.  You’re effective in an environment where there are limited processes and can navigate your way to push your initiatives forward.
• Sense of urgency: You move fast, but with quality, to make an impact. 
• Data-driven: You’re proficient in deriving insights from data and making decisions accordingly.
• Collaborative: You work well with others, are open to feedback and learning, and work without an ego.

Qualifications:

• Bachelor’s degree in Business, Healthcare Management, or a related field; MBA or advanced degree preferred.
• Nursing background. 
• 5+ Experience in business development, strategy, or product management in healthcare or technology in a healthcare start-up.
• Passion for improving healthcare through innovative technology and business solutions.
• Deep understanding of nursing workflow and settings, particularly inpatient.
• Proven track record of identifying and launching successful business initiatives or ventures.
• Strong analytical and problem-solving skills with the ability to collaborate with finance teams to build financial models and evaluate ROI.
• Exceptional communication and interpersonal skills, with the ability to influence stakeholders at all levels.
• Entrepreneurial mindset with a willingness to take calculated risks and navigate ambiguity.

Tell me more about Suki

• On a roll: Named by Fast Company as the Next Big Thing in Tech, by Comparably for the Best Leadership Team, by Frost & Sullivan for a Technology Innovation Leadership award, just to name a few.
• Great team: Founded, managed, and backed by successful tech veterans from Google and Apple and medical leaders from UCSF and Stanford. We have technologists and doctors working side-by-side to solve complex problems.
• Great investors: We’re backed by Venrock, First Round Capital, Flare Capital, March Capital, Hedosophia and others. With our $165M raised so far, we have the resources to scale.
• Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation, and order-entry solutions. Our vision is to become the voice user interface for healthcare, relieving the administrative burden on doctors instead of adding to it.
• Great customers: Our solutions are used in health systems and clinics across the country, supporting clinicians across dozens of specialties.  Check out what one of our users says about how Suki has helped given her a sense of balance.
• Impact: You’ll make an impact from day one. You’ll join a team working towards a shared purpose with a culture built upon deep empathy for doctors and passion for making their lives better. 

Suki is an Equal Opportunity Employer. We are dedicated to building a company that fosters inclusion and belonging and reflects the diverse communities we serve across the country. We know we are stronger this way and we look forward to growing our team with these shared values.  

In compliance with the State of California Pay Transparency Law, the base salary range for this role is between $200,000 - $250,000 in CA.  This range is not inclusive of any discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.