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ACCESS Destination Services

Director of National Accounts

Reposted 17 Hours Ago
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Hybrid
Los Angeles, CA, USA
Senior level
Hybrid
Los Angeles, CA, USA
Senior level
The Director of National Accounts drives strategic growth by developing account strategies, managing relationships with national clients, and ensuring collaboration across teams to meet revenue goals.
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We’re hiring a Director of National Accounts!

About the Job

The Director of National Accounts plays a key leadership role in driving strategic growth across our high-value national clients and prospects. This role is responsible for developing and executing account strategies that expand revenue, strengthen brand loyalty, and deepen partnerships with top-tier accounts.

Their primary focus is to proactively lead strategic business development efforts, foster collaboration across local offices, and ensure alignment between national objectives and local execution. The Director of National Accounts acts as both a relationship architect and strategic partner, representing the company at the highest level of client engagement.

What You'll Be Doing

Strategic Sales and Business Development

  • Manages a pipeline exceeding $12.5 million annually and ensures strong execution on account goals and objectives.

  • Supports strategic account development by helping to design and implement growth strategies, and strengthen year-over-year client relationships.

  • Develops and maintains key client relationships, gathering insights, updating client profiles, and ensuring proposals and deliverables align with client priorities and business objectives.

Account Management & Client Engagement

  • Represents the brand in the field, providing on-site support to local offices and maintaining continuity of client engagement when senior leaders are unavailable.

  • Provides sales and operational support, including preparing presentations, managing RFP responses, and ensuring timely follow-up.

Cross-Market Collaboration & Alignment

  • Sets the standard for internal communication and collaboration, ensuring alignment between National Sales, local offices, and cross-functional teams to deliver seamless client service.

What Success Looks Like
  • National Accounts generate consistent revenue growth, with the Director effectively managing a strong pipeline and meeting or exceeding defined revenue, new business, and gross profit targets.

  • Strategic account plans drive measurable results, expanding client engagement and increasing share-of-wallet across key national accounts.

  • Key national clients view Access as a trusted strategic partner, demonstrated through repeat business, multi-year partnerships, and strong client feedback.

  • Collaboration between National Sales, local offices, and cross-functional teams results in seamless client experiences and consistent service delivery across destinations.

  • National account opportunities are supported through strong client engagement, timely RFP responses, and strategic presentations that strengthen Access’ position in competitive pursuits.

  • The Director represents Access with professionalism and credibility in client interactions and industry settings, contributing to the company’s reputation and growth in the marketplace.

About Access

Access is a women-owned and women-led destination management company that collaborates with clients to design and execute corporate events and programs. Our expert teams operate in destinations coast-to-coast, designing and producing ultimate experiences for our clients.

About You

We know that there’s no one in the world like you. And we know that you have a lot to offer the next company you work with. Below is a list of “nice-to-haves”, but don’t let those deter you from applying. Access believes that an inclusive team and culture is important. We seek applicants from all backgrounds to ensure we get the best, most creative talent on our team.

Nice-to-haves:

  • 7+ years of proven success in sales and account management within the DMC, hospitality, or related industries, with experience leading large, multi-market national accounts.

  • Demonstrated ability to produce $3.5m or more in self-generated business annually.

  • Proven experience managing complex account relationships, multi-stakeholder decision makers, and enterprise-level buying processes.

  • Demonstrated success developing account strategies that drive multi-year revenue growth and expand client share-of-wallet.

  • Experience leading cross-market collaboration and influencing local teams to execute national strategies consistently and effectively.

  • Strong financial and business acumen, with experience managing large pipelines, revenue forecasting, budgeting considerations, and profitability targets.

  • Advanced negotiation experience involving MSAs, large-scale program contracts, and complex service agreements.

  • Proven executive presence with experience engaging senior-level client stakeholders (Procurement, Marketing, Sales Leadership, C-Suite).

  • Demonstrated leadership in high-performance sales environments with the ability to influence without direct authority.

  • Experience mentoring junior sellers or contributing to team development and best practice sharing.

  • Ability to translate market intelligence and industry trends into actionable account strategies.

  • Demonstrated ability to manage multiple high-value priorities while maintaining strategic focus.

  • Bachelor’s degree in Business, Hospitality Management, Marketing, or related field preferred.

Why Access?


CULTURE & EXTRAS

  • Certified as a Great Place to Work – 3 years in a row and counting!

  • 50+ years in the industry!

  • Women-owned and women-led

  • Fun, creative, and supportive culture

  • Focus on recognition and employee value – including annual and quarterly awards

  • Paid day off to serve your local community

  • Annual all-company retreat to connect, learn, and have fun together

  • Annual qualifier-based incentive trip for top performers (certain departments eligible)

  • Regional team outings

  • Monthly companywide meetings to connect, learn, and celebrate wins

COMPENSATION

  • Highly competitive total compensation, including strong base salary and quarterly bonuses

  • Very strong performance-based quarterly commission plans

  • 401k with company match (eligible after 1 year – up to 4% of salary matched, vested immediately)

  • Monthly cell phone stipend

WORK LIFE BALANCE

  • Work from home opportunities and flexibility (including full home office setup)

  • Flexible schedule opportunities

  • Generous PTO

  • Sick days

  • 9 full holidays

  • 5 half days off prior to holidays to unplug early

  • 2 floating holidays off to be used on holidays of your choice

  • ½ day Fridays in July & August (based on achievement of goals)

HEALTH, WELLNESS, AND FAMILY

  • Extensive menu of health plans to choose from

  • Paid parental leave

  • Pet insurance program

  • Employee Assistance Plan (EAP)


PROFESSIONAL DEVELOPMENT

  • Mentorship program

  • “Masterclasses” in industry/department-specific topics

  • State-of-the-art technology platforms and tools – including training

  • Annual and monthly meeting content that focuses on professional development

Interested in shaping the future of national client partnerships at Access? Apply today.

Access is committed to building a diverse and inclusive team. We are a proud Equal Opportunity Employer and prohibit discrimination based on race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the application or interview process. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].

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