Consensus Cloud Solutions
Consensus Cloud Solutions transforms simple digital documents to analytics-ready documents unveiling actionable data.

Director of Master Data Management (MDM) and Operations

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Consensus Cloud Solutions is a publicly traded, leading digital cloud fax and interoperability solutions organization in the United States and globally, focusing on connecting and empowering healthcare providers, payers, care teams, and technology innovators to unify multiple systems that wouldn’t otherwise talk to each other. Consensus is a trailblazer in our industry and believes that data transformation will reshape the world of healthcare.

Founded over 25 years ago, Consensus leverages its technology heritage to move from simple digital documents to advanced healthcare standards (HL7/FHIR) for secure data transport, as well as Natural Language Processing (NLP) and Artificial Intelligence (AI) to convert unstructured to structured, analytics-ready data, helping users unveil information that is meaningful and actionable for better patient care.  

With more than 11 million users worldwide, Consensus leads the industry in data exchange solutions and we’re only getting started! With exciting new initiatives on the horizon, we are continuing our strategic expansion and we are looking to add to our diverse team of innovators. 

Now is the ideal time to join us in our mission to solve healthcare’s biggest challenges, and work collaboratively with a diverse team of like-minded self-starters and partners to accomplish it. 

Consensus Cloud Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees. We offer many remote and hybrid career opportunities.

How you will impact the organization…

We are seeking an experienced Director of Master Data Management, MDM to build and lead our go-to-market operations function. The Director of Master Data Management, MDM will report directly to the SVP of GTM Operations acting as their strategy advisor and sparring partner. This role will work closely with the SVPs, Sales, Marketing and Services to measure, monitor, and maximize the performance and efficiency of all GTM functions, including but not limited to monitoring lead generation and conversion, sales pipeline and conversion, service efficiency, and our customer and partner satisfaction. The Director of Master Data Management, MDM will play a pivotal role in driving the strategic and operational success of our entire GTM organization, including all customer-facing functions. Responsible for designing, implementing, and managing processes, tools, and technologies that enable our GTM teams to achieve our revenue and margin targets efficiently and effectively.

The value you will deliver…

  • Gather requirements from multiple stakeholders to establish a plan to deploy MDM across the company
  • Lead the design, development, and implementation of the MDM program for all data domains
  • Responsible for Master Data Management (MDM) deployment globally, including the architecture and selection of tools used to govern, as well as administration and adoption
  • Drive a data integrity culture by ensuring that MDM assets are understood, available and used
  • Understand full master data lifecycle (including unique business and legal data requirements of various functions) and how quality data can be best provided, analyzed, preserved and optimized to leverage business benefit
  • Ensure best practices related to Data Lifecycle Management (DLM) & Master Data Governance (quality, integrity, management, ownership, access, security and control protection, and archiving)
  • Understanding of business operations and models as well as the critical business issues and requirements
  • Collaborate with sales, marketing, finance, technology, product and operational teams to define requirements and implementation priorities
  • Actively promote the Master Data Governance Program and its use within the organization
  • Set the strategy and vision for building and maintaining an enterprise Master Data consolidation, rationalization, enrichment and archiving program.
  • Monitor the technology and Master Data Governance related topics in the marketplace to enhance knowledge of new technology trends to remain technically adept in developing innovative solutions.
  • Responsible for driving the Master Data integration strategy during M&A and other ERP consolidation projects.
  • Work as an administrator of
  • Manage MDM integrations
  • Perform other duties and responsibilities as required, assigned, or requested. Consensus reserves the right to add or change duties at any time.

What you will bring to the table…

  • 10+ years of experience in defining Master Data Management strategies, implementing MDM services and capabilities, Data Modeling, Master Data frameworks and process facilitation, Metadata Management, Data Governance, and Data Quality solutions 
  • 10+ years of experience with adopting both commercial MDM solutions (e.g., Informatica, IBM Infosphere, and Semarchy) and proprietary implementations (e.g., GCP, Apache, or AWS stacks).
  • 10+ years of experience with ETL design and development, and OLAP tools to support business applications
  • 10+ years of experience  integrating into and guiding all phases of a SDLC
  • 8+ years of experience in, Gotransverse and Oracle ERP
  • 7+ years experience in leadership including all aspects of team resources from hiring, evaluation, assignment, direction, management, mentorship, training and career development
  • 5+ years of experience with data transformation projects at an executor and manager level
  • 5+ years of experience in Master Data Governance (MDG), strategies, and leadership
  • 5+ years of experience with effective and pragmatic PMO and SDLC methodologies and standards
  • Strong understanding of various cloud-based data platforms such as  AWS, GCP, etc.
  • Strong business acumen and ability to translate new technology, Master Data and Reporting solutions into business value
  • Strong oral, written communication skills and presentation skills with a proven ability to understand key concepts and communicate effectively
  • Adaptive, responsive individual able to thrive in an extremely fast-paced and dynamic work environment; handles pressures well; adjusts plans to meet changing needs
  • Demonstrates leadership of project and program management function; proactive, integrated project execution, with processes, metrics, controls and governance for results-oriented application development that delivers business value
  • A team player who works well with distributed, multicultural, multi-language teams
  • Customer focused; meets internal and external customer expectations, delivers on commitments; builds customer confidence; gains their trust and respect; builds relationships
  • Excellent organizational, time and project management skills

You will stand out if you also have…

  • 10+ years experience in leadership including all aspects of team resources from hiring, evaluation, assignment, direction, management, mentorship, training and career development
  • Deep experience with AWS-based MDM tools and architectures preferred

Additional details…

  • Location requirements: Fully remote within the U.S. (Los Angeles, Las Vegas or Braintree, Massachusetts preferred.)
  • Travel requirements: Up to 10% travel
  • Physical requirements: Must be able to sit for long periods, as well as, handle long periods of screen time.
  • Technology requirements: Reliable, high speed internet
  • Eligible for sponsorship: No

The salary range for this role is up to $200,000 USD.  The total compensation package for this position is negotiable and may also include [annual performance bonus, ESPP, enhanced time off packages and benefits.]

We are not accepting agency submissions for this role.

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What are Consensus Cloud Solutions Perks + Benefits

Volunteer in local community
Paid volunteer time
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Mandated unconscious bias training
Health Insurance + Wellness
Flexible Spending Account (FSA)
Medical FSA, limited purpose FSA, dependent care FSA, Health Savings Account (HSA) with rich employer matching contribution.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Robust options including carrier options, fertility benefits and more.
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Hourly employees have access to generous PTO,
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
For on-site or hybrid roles parking and commuter transit perks.
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Home-office stipend for remote employees
This varies depending on the requirements and location of the role.
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education stipend
Based on leadership approval.
Continuing education available during work hours
Paid industry certifications
Based on leadership approval.

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