Director, IT Strategy & Performance Management

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world.  As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility.
 

Position Purpose: Responsible for leading the development, execution and optimization of IT strategies that align with the BTS (Business Technology Solutions) organization's overall goals and drive business value. Ensures that IT investments deliver maximum value, while managing and optimizing the performance of IT initiatives, operational processes, and teams. Works closely with senior leadership and cross-functional teams to define and track key performance metrics, drive continuous improvement, manage risks, and provide strategic direction to the IT function. Requires strong leadership, financial acumen, and the ability to foster cross-functional collaboration.

• IT Strategic Business Partnership: Act as a strategic business partner to BTS (Business Technology Solutions) portfolio and sub-portfolio leaders to effectively manage cost, resource allocation, and portfolio performance.
• Financial Performance Oversight: Collaborate with IT Finance to oversee the financial performance of the portfolio, providing strategic guidance and recommendations on cost management, resource allocation, and portfolio management to achieve both short-term and long-term financial goals and business objectives.
• Performance Management: Establish and track key performance indicators (KPIs) to assess the effectiveness and efficiency of IT operational processes and projects to ensure they meet financial, operational, and quality targets and standards.
• Governance Reporting and Feedback: Review and provide actionable feedback on regular governance reports, including project health metrics, financial health, and benefit analysis, ensuring comprehensive oversight.
• Alignment with IT Strategic Objectives: Continuously monitor operational performance including portfolios to ensure they remain aligned with strategic objectives and the organizational roadmap, adhering to defined governance policies and quality measures.
• Risk Management and Mitigation: Identify early indicators of risk to financial benefits and identified value and recommend proactive mitigation strategies to address potential issues before they escalate.
• Enhance SPM Processes: Improve Strategic Portfolio Management (SPM) processes and tool adoption by implementing established guiding principles and governance policies, driving efficiency and consistency.
• Insight into Initiative Health: Provide BTS Portfolio and Sub-Portfolio Leaders with detailed insights into the overall health of initiatives, assessing how the portfolio is delivering against desired outcomes and tracking value aligned with strategic goals, such as Objectives and Key Results (OKRs).
• Performs other duties as assigned
• Complies with all policies and standards

Education/Experience: Requires a Bachelor's degree and 7+ years of related experience, including prior management experience.
Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.
7+ years management experience Business partnering, strategy or financial planning & analysis role including: forecasting, planning, reporting, analysis, developing financial models, resource management, capacity and demand planning, IT portfolio management, and investment/ROI analyses required.
Soft Skills:

• - Ability to lead/manage others
• - Collaboration and team building skills
• - Effectively coaches and delivers constructive feedback
• - Instills commitment to organizational goals
• - Ability to communicate and make recommendations to upper management
• - Effective conflict management skills
• - Develops and delivers effective presentations
• - Demonstrated negotiation skills
• - Ability to analyze and interpret financial data in order to facilitate on projects initiatives and goals

Pay Range: $157,600.00 - $290,800.00 per year

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.  Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act