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Braze

Director, ISV Partnerships

Reposted 3 Hours Ago
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Hybrid
San Francisco, CA
190K-224K Annually
Senior level
Easy Apply
Hybrid
San Francisco, CA
190K-224K Annually
Senior level
As Director of ISV Partnerships, you'll define ISV strategy, lead the partnerships team, drive commercial impact, and enhance customer value through integrations. You'll engage with stakeholders and manage program scalability while reporting on KPIs to support growth and innovation in the Braze ecosystem.
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At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

What You'll Do

  • Define and execute ISV strategy in alignment with broader business goals at Braze, creating a clear and measurable plan for partner selection, growth, and success
  • Establish Braze as a leader in the technology ecosystem through presence at industry events and active engagement with existing and prospective technology partners
  • Drive commercial impact by aligning with the Commercial Partnerships team to support the ability for ISV partnerships to influence and source measurable revenue
  • Strengthen cross-functional alignment with Product, Engineering, and CX to ensure ISV integrations enhance customer value, accelerate product adoption and support retention
  • Lead and develop the ISV Partnerships team (currently three Partner Technical Managers), providing structure, mentorship, and accountability
  • Oversee program scalability, introducing and managing tools and processes such as an Integration Platform as a Service (iPaaS), optimized partner listings and documentation
  • Maintain and report on KPIs including number of new partners, time-to-integration and integration utilization/efficacy
  • Foster innovation by staying ahead of MarTech trends and identifying opportunities to build integrations with technologies that strengthen the Braze market position
  • Support the creation of joint marketing narratives and tri-party initiatives that highlight the Braze technology partner ecosystem and showcase customer outcomes driven by integrations

Who You Are

  • 7+ years of experience in technology partnerships or ecosystem leadership, ideally within a SaaS, MarTech, or data platform environment
  • You bring a balance of commercial (or go-to-market) and technical experience, such as a degree in Computer Science or Engineering, or career experience in a technical role
  • Proven experience building and scaling ISV or Technology Partner programs with measurable commercial and strategic impact
  • A systems thinker who can connect the dots between Product, Partner, and GTM teams to drive mutual value
  • Strong executive presence and relationship gravitas, able to engage credibly with senior stakeholders at both emerging and established technology companies
  • Comfortable operating in ambiguity and growth environments, with a track record of introducing structure and clarity without slowing innovation

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $190,300 and $223,900/year with an expected On Target Earnings (OTE) between $237,900 and $279,900/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching 
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Top Skills

Data Platform
Ipaas
Martech
SaaS

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