Director, HR Management Systems

Job Description Summary

Job Description

The Director of HR Management Systems serves as a strategic leader within the HR Transformation team, responsible for driving the vision, governance, and execution of Workday-related initiatives across the enterprise. This role leads a high-performing team in optimizing HR systems and processes, ensuring alignment with organizational goals and future workforce needs.

With deep expertise in Workday and HR technology, the Director oversees complex project portfolios, develops tactical resource plans, and ensures robust stakeholder engagement. The role demands a forward-thinking strategist who can anticipate challenges, manage risk, and deliver scalable solutions that enhance operational efficiency and employee experience.

Key to success in this role is the ability to lead cross-functional teams, foster a culture of accountability and continuous improvement, and serve as a subject matter expert in HR systems and project management.

Responsibilities:

• Lead the development and implementation of strategy for the HR functions of Workday, anticipating complex issues, challenges, and opportunities and ensuring integration with wider functional strategy.

• Develop tactical plans for optimizing resources and assets across the HR Management Systems team, a group within the broader HR Transformation team.

• Initiate and lead the governance and delivery of a program or group of significant projects within a function, using an appropriate project management methodology to give assurance that intended outcomes are identified and achieved.

• Oversee the production of project plans and approve them, ensuring that all activities are identified, are appropriately organized.

• Ensure that roles and responsibilities are clearly defined within the project-delivery and project-management office teams, and ensure project compliance with the function’s decision-making structures and processes.

• Develop and propose annual business plans for the department, ensuring alignment with strategy. Recommend key performance indicators (KPIs) and schedule key activities/projects, ensuring integration with other elements of the organization.

• Identify and manage stakeholders up to and including management level, finding out their needs, issues, and concerns and reacting to them by leading and coordinating the development of stakeholder engagement plans to support the communication of business information and decisions.

• Manage and report on performance within the department and areas of responsibility; set appropriate performance objectives and hold individuals accountable for achieving them;

• Evaluate the capabilities of staff within the department to identify gaps and prioritize development activities. Coach and mentor others to support the development of the organization's talent pool.

• Act as subject matter expert in an area of technology, policy, regulation, and operational management for the team and beyond in the function. Maintain external accreditations and in-depth understanding of current and emerging technologies, external regulation, and industry best practices through continuing professional development, attending conferences, and reading specialist media.

Skills:

• Plans and prioritizes work to meet commitments aligned with organizational goals.

• Holds self and others accountable to meet commitments.

• Sees ahead to future possibilities and translates them into breakthrough strategies.

• Anticipates and balances the needs of multiple stakeholders.

• Knows the most effective and efficient processes to get things done, with a focus on continuous improvement.

• Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

• Builds strong customer relationships and delivers customer-centric solutions.

• Adapts approach and demeanor in real time to match the shifting demands of different situations.

• Builds partnerships and works collaboratively with others to meet shared objectives.

• Provides direction, delegating, and removing obstacles to get work done.

• Monitors, interprets and understands policies and procedures and ensure their alignment with organizational strategies and work objectives.

• Plans and manages small project work assignments within desired time and quality parameters.

• Determines and analyzes trends from data that is collected to assist in compiling reports that will help in decision-making.

• Obtains consensus between two or more parties who may have different interests, for the benefit of the organization.

• Identifies, selects, and manages the oversight of projects, programs, and portfolios, including standardized policies and procedures, escalation, decision making, change control, prioritization, and approval processes.

• Builds the structure and culture of the project team, and defines roles and responsibilities within that structure to enable the achievement of project mission and objectives and the effective operation of key business processes.

• Plans, identifies, monitors, analyzes, and prioritizes risks (threats and opportunities), creates response plans, and manages the risk if it occurs.

• Orients work in a workflow to plan, organize, and execute the steps it takes to achieve higher efficiencies.

• Represents enterprise processes, so that the current process may be analyzed, improved, and automated.

• Estimates each of the components of a project, including costs, activity durations, resource needs, risks, stakeholders, etc. across the life of the project.

• Identifies, acquires, and manages the resources for the project.

• Works at an advanced level to identify, sequence, and resource project schedules for timely completion.

Education

Master’s Degree or equivalent work experience

Work Experience

• Managerial Experience – 6 to 10 years

• Experience with Workday required

• Configuration experience with HCM and Security functions strongly desired

• HR systems administration experience required

Education

Work Experience

Certifications

Salary Range

Travel

Workstyle

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. 
We expect our associates at all levels to:
•  Grow professionally and inspire others to do the same
•  Work with and through others to achieve desired outcomes
•  Make prompt, pragmatic choices and act with the client in mind
•  Take ownership and hold themselves and others accountable for delivering results that matter
•  Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates.  When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.