Director, Global Payment Strategy

Location Details: 

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings.  

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.

Join our Team...

Our team owns GoDaddy’s merchant payment platform, which is responsible for processing more than $5B in payments and more than $300M in payouts to GoDaddy’s customers. The Payments team at GoDaddy is high visibility and high impact. We act as a tailwind for all financial activities at the company when we deliver capabilities that optimize payment success. The Director of Payment Strategy and Operations will oversee the end-to-end payment lifecycle for GoDaddy brands, ensuring seamless transactions, optimizing processes, mitigating risks, and enhancing the overall payment performance. This role will focus on improving payment acceptance rates, reducing costs, and maximizing revenue opportunities within GoDaddy's ecosystem. 

What you'll get to do...

• Payments Strategy & Implementation: Develop and implement a comprehensive payments optimization strategy aligned with GoDaddy's objectives and brand needs.
• Revenue Growth: Drive optimization of payment solutions across GoDaddy brands to monetize invoiced volume across the portfolio.
• Vendor & Partner Management: Work closely with payment processors, banks, and fintech firms to improve performance, expand market reach, and cultivate strategic relationships.
• Contract Negotiation: Lead negotiations with vendors and partners to secure favorable terms and conditions that benefit GoDaddy's payment operations.
• Risk & Compliance Management: Ensure compliance with industry regulations, payment network rules, and security protocols, mitigating fraud and chargeback risks.
• Brand Experience: Deliver a world-class payment experience for our customers, ensuring seamless and easy payment collection.
• Cross-Functional Collaboration: Collaborate with Product, Marketing, Engineering, Care, and Finance teams to support payments-related initiatives and product improvements.
• Data-Driven Decision Making: Utilize data analytics to track significant measures, analyze performance data, and iterate strategies to improve impact.

Your experience should include...

• 8+ years of experience in payments operations, merchant services, or related roles.
• Proven track record in optimizing payment solutions with deep expertise in global payment processing, card networks, alternative payment methods, and compliance.
• Strong strategic, analytical, and problem-solving skills, with a data-driven approach to decision-making.
• Experience in leading cross-functional teams and working with payment processors, gateways, and financial institutions to drive alignment and execution.

We've got your back...  We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to [email protected]. 

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.