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UserTesting

Director, FP&A

Posted Yesterday
Remote
3 Locations
Senior level
Remote
3 Locations
Senior level
Lead the Corporate FP&A function, overseeing budgeting, forecasting, and board reporting. Provide insights for executive decision-making and support M&A analysis. Manage a high-performing team.
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We’re UserTesting—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback.

We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus.

Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100—UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.

Let’s build experiences people love—together.

Role Overview

We are seeking an experienced and strategic Director of Financial Planning & Analysis (FP&A) to lead our Corporate FP&A function. This role will drive financial insight, discipline, and value creation across the organisation, playing a key role in supporting executive decision-making and business performance.

The ideal candidate will have extensive experience in corporate FP&A, including budgeting, forecasting, board reporting, and lender reporting, and will bring strong leadership skills to develop and inspire a growing team. Experience in M&A financial analysis and integration is also highly desirable.

Key Responsibilities

Corporate FP&A Leadership

  • Lead and manage the Corporate FP&A team to deliver accurate, timely, and insightful financial analysis.

  • Partner with the VP FP&A and senior leadership to align financial planning with the company’s strategic objectives.

  • Continuously improve FP&A processes, reporting, and systems to enhance business insight and efficiency.

Budgeting and Forecasting

  • Oversee the annual budgeting process and rolling forecasts, ensuring consistency and alignment across all business units.

  • Develop robust models for financial planning, scenario analysis, and variance tracking.

  • Provide proactive analysis on performance trends and key business drivers.

Board and Executive Reporting

  • Own the preparation and delivery of monthly and quarterly board packs, executive summaries, and key performance dashboards.

  • Present financial insights and recommendations that support strategic decision-making.

Lender and External Reporting

  • Lead lender reporting processes, ensuring compliance with all requirements and debt covenants.

  • Support relationships with external financial partners and auditors as needed.

Mergers & Acquisitions (M&A)

  • Partner with the Corporate Strategy team and Finance leadership on financial due diligence, modelling, and integration of acquired businesses.

  • Provide analytical support for evaluating potential strategic opportunities.

  • Lead post-acquisition financial integration to ensure smooth transition and consistency in reporting and planning.

Team Leadership and Development

  • Manage and develop a high-performing team, fostering growth, accountability, and collaboration.

  • Promote best practices and knowledge sharing within the finance organization.

Qualifications & Experience

  • Bachelor’s degree in Finance, Accounting, Economics, or related field; MBA or professional qualification (CPA, CMA, or equivalent) preferred.
  • 7+ years of progressive FP&A or corporate finance experience, including leadership responsibility.

  • Proven success in budgeting, forecasting, board reporting, and lender reporting.

  • Exposure to M&A transactions, including due diligence and post-acquisition integration desirable

  • Strong analytical, problem-solving, and strategic thinking skills.

  • Excellent communication and presentation abilities, comfortable engaging with executives and board members.

  • Experience leading and developing teams across geographies is an asset.

  • Proficiency in financial systems and advanced Excel; experience with planning tools (e.g., Adaptive Insights, Anaplan, or similar) a plus.

Personal Attributes

  • Strategic thinker with strong business acumen and attention to detail.

  • Confident, collaborative, and able to influence across functions.

  • Comfortable in a fast-paced, evolving environment.

  • High integrity and a commitment to excellence.

UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program.  Women, minorities, individuals with disabilities and protected veterans are encouraged to apply.  We welcome people of different backgrounds, experiences, abilities and perspectives.  UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.

Top Skills

Adaptive Insights
Anaplan
Excel
Financial Systems

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