Director - Enterprise Program Leader

Description and Requirements
Location: Virtual, but must be commutable to Cary NC, New York NY, Bridgewater/Whippany, NJ
Employees are to report to the office once a month.
The Team You Will Join
The Enterprise Program Management (EPM) Strategic Programs team you will join is focused on executing top strategic programs to their full value realization. The team is comprised of seasoned professionals who bring connectivity and structure to large-scale change across disciplines and organizations.
The Opportunity
The Director - Enterprise Program Leader is accountable for delivering full value realization of large, strategic MetLife initiatives through day-to-day program management. This role is responsible for leading large programs/projects from the planning phase where the business case is approved and funding is secured through implementation and closure where the business benefits are delivered. Throughout this journey, the Program Manager addresses obstacles that impact the successful implementation of the business objectives. The Program Manager ensures that key stakeholders are working together on shared deliverables and that the sponsors and senior management are constantly informed of the initiative's progress to plan.
How You'll Help Us Build a Confident Future (Key Responsibilities)

• Virtual roles work from a home office with periodic visits to the assigned GCSO office as needed for team events, meetings, training, business continuity, etc.
• Directs a team of managers responsible for the implementation of MetLife strategic programs and projects to achieve full value realization by delivering benefits, budget and timeline to meet the approved business case.
• Demonstrates management rigor, data-driven decision-making and a spirit of continuous improvement by implementing a practical yet robust program governance framework focused on value delivery through leadership, analysis and insights.
• Integrates workstream milestones into overall program schedule, tracks, and provides reporting at a tactical and executive level.
• Utilizes a practical framework to identify, catalogue, track and manage key dependencies and integration points between major workstreams from planning through execution.
• Identifies, escalates and resolves risks and issues related to scope, schedules and dependencies that threaten the successful delivery of the program benefits, budget and timeline.
• Facilitates continuous communication and dialogue between teams where dependencies and integration points, or the potential for such, exist.
• Fosters an environment of critical thinking, intellectual rigor, collegial challenge and collaboration between major programs and workstreams and creates channels that allow the flow of information to take place easily across program areas.
• Implements rigorous program governance and reporting processes to keep stakeholders informed and engaged
• Identifies variances to schedule, scope, benefit and budget and drives the change control process to ensure that the program remains aligned to business objectives.
• Provides financial and non-financial updates to department leadership regarding program status through reports, status dashboards, scorecards, etc.
• Reports on the progress of all initiatives and milestones, to ensure timeliness and deliverables are met across the program.
• Provides information to end users to help resolve inquiries related to assigned processes, procedures, and/or initiatives.
• Works on basic to more complex financial analyses assignments or projects.
• Identifies program financial trends, issues, and risks, providing guidance to senior leadership.
• Applies strong problem-solving and troubleshooting skills to resolve challenges.

What You Need to Succeed (Required Qualifications)

• New hires should live within a commutable distance from the site where the role is posted.
• Bachelor's Degree
• 8- 10+ years program management experience.
• Prior experience with financial and management reporting, including an understanding of financial practices and processes.
• Exceptional, analytical, prioritization and program management skills, including meticulous attention to detail.
• Strong leadership qualities, interpersonal skills and team orientation needed to build partnerships and work successfully across teams.
• Proven experience in complex project planning with the ability to lead and/or simultaneously manage multiple large, complex projects.
• Ability to distill large amounts of data into clear concise formats for easier reporting and analysis.
• Excellent storytelling and executive presentation skills, with demonstrated expertise in MS Office Suite (Word, Excel, PowerPoint, Project).
• Comfortable navigating ambiguity and working independently to resolve issues with sound judgment, demonstrating excellent problem-solving skills (structuring, analysis, insight generation, actionable implications, and recommendations) and a solution-oriented approach to drive prompt decisions.

What Can Give You an Edge (Additional Skills)

• Consulting experience in program and project management is highly preferred
• PMP certification is highly preferred
• MBA or other advanced degree
• Experience in investments and financial services industries
• Adept at working with distributed, global teams
• Agile/Lean experience
• Strong interpersonal, influence, conflict resolution and negotiation skills

The salary range for applicants for this position is 160,000-175,000.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies", Fortune World's 25 Best Workplaces™ for 2024, as well as the 2025 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.
160,000-175,000