Role Description

The Business Enablement team is seeking an experienced leader. The Unified Commerce Director is responsible for systems that are on the critical path to enable product launches and monetization. This is a technical management role, requiring deep engineering knowledge and proven leadership and management skills.

The position is closely involved in helping to mentor, develop, and evaluate employee performance as well as aiding in the development and continuous improvement of the Business Enablement team. This role will strategically influence how we monetize Dropbox’s software products through a multi-year strategy, provide necessary guidance and technical leadership to more junior managers and engineers, and participate in sharing information with the company and senior leaders. A successful candidate will be able to balance constantly evolving tactical needs to keep the business moving with the ability to drive critical initiatives across the company and with our partners.

Responsibilities

• Drive complex strategic software engineering initiatives to delivery.
• Demonstrate leadership by managing and growing engineering expertise, and setting technical direction and priorities within the organization.
• Partner with other areas of the organization to support their business goals while looking for opportunities to accelerate the pace of delivery.
• Advocate for quality and mechanisms that allow us to operate at scale with less cost.
• Lead the Unified Commerce, including subteams that own Configuration, Pricing and Quoting (CPQ), Quote to Order (Q2O), Order processing, payments, among other teams and functionalities, providing them with operational and strategic planning and prioritizing the allocation of resources.
• Deliver guidance concisely and clearly for proper prioritization and tradeoffs that follow rational prioritization criteria.
• Advise senior management through projects and status updates.
• Guide conversations to remove blockers and encourage collaboration across teams.
• Provide a point of escalation for teams facing complex technical challenges.
• Expose technology and organizational needs throughout the department.

Requirements

• 8+ years of experience working in a software engineering-focused role.
• 5+ years of experience in a senior management role.
• Experience leading and managing software engineers.
• In-depth knowledge of software development practices, architectural patterns, designing software for scale, payment processing, and software product monetization.
• Experience performing or leading transformational initiatives, such as migrating out of legacy systems, moving from in-house to third party, and closing long-standing projects, among others.
• In-depth knowledge of frameworks, practices, and mechanisms to optimize engineering teams towards business goals.
• Experience helping teams improve the quality of software delivery and managing technical debt.
• Data-driven, customer-focused, self-motivated, and organized.
• Ability to communicate technical details clearly across organizational boundaries.

Total Rewards