Director, Design (Provider)

As Design Director at Headway,  you will work closely with product managers, engineers, and senior leadership to help providers grow and manage their practice with Headway. You’ll drive the provider experience vision, strategy, and own the execution of provider product design with a high craft bar that inspires senior designers. Your focus will encompass the entire provider lifecycle, from acquisition to engagement and retention.

Core Responsibilities

• Drive provider experience strategy and vision - Partner with product managers, engineers, and senior leadership to define and execute the comprehensive provider experience strategy across the entire lifecycle from acquisition to retention.
• Ensure high-craft design execution - Own the end-to-end design execution of provider products with exceptional attention to detail and craft quality that motivates senior designers
• Grow and manage a high performing design team

• 5+ years leading design team for complex B2B SaaS platforms with consumer-grade UX
• Experience with hyper-growth startups (Series C+) and larger companies with mature design practices. Know what good looks like for building an empowered design team.
• Proven track record partnering with product managers, engineers, and leadership to drive experience vision and influence organizational direction through design thinking
• Experience building scalable design systems for complex products while leading and mentoring senior design talent across multiple product areas
• Portfolio demonstrating both high-craft individual work and systematic approaches to design at scale.

The expected base pay range for this position is $255,000 - $300,000 based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for performance-based variable compensation and an equity grant, depending on the position and level.

We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

• Benefits offered include:
• Equity compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development

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