The Director of Demand Management & Orchestration leads the Demand Center's pipeline governance and operates cross-functionally to optimize performance using AI and analytics. This role involves managing a global team and ensuring effective execution of demand generation strategies.
Job Description:
- Provide strategic and executional support to the SVP, Demand Center on special initiatives, collaborating across marketing, sales, Rev-Ops, and product teams.
- Lead the cross-functional Demand Management Forum with leaders from Sales, Rev-Ops, Marketing, and Lines of Business to drive annual demand planning and quarterly pipeline reviews.
- Align global pipeline targets by geography, product, and segment, ensuring shared accountability across funnel feeders.
- Escalate pipeline gaps, assign accountable owners, and monitor resolution progress.
- Ensure quarterly demand plans and targets are cascaded across all Demand Center functions.
- Deliver executive-ready pipeline insights and recommendations to SVP and Demand Center leadership.
- Diagnose funnel breakdowns (e.g., lead volume, conversion rates, velocity) and orchestrate corrective actions across funnel contributors.
- Track demand sourced from partners, field teams, and programs to maintain an integrated view of pipeline impact.
- Provide ongoing recommendations to improve funnel velocity and reduce leakage.
- Ensure smooth and consistent execution of demand orchestration processes, including lead flow, campaign operations, and routing.
- Monitor and resolve execution risks, performance bottlenecks, and process inefficiencies.
- Partner with Marketing Operations and IT to implement system enhancements that improve speed, accuracy, and data integrity.
- Drive adoption of new tools, workflows, and attribution models across teams.
- Manage and coach demand management specialists, fostering cross-functional collaboration and operational excellence.
- Lead a global team of SDRs, ensuring alignment with pipeline generation goals, consistent outreach standards, and performance accountability.
- Represent the Demand Center in executive dynamic demand forums, driving a culture of accountability, rigor, and data-driven decision-making.
- Deploy AI-powered pipeline analytics, predictive forecasting, and funnel health monitoring to proactively identify risks and opportunities.
- Leverage AI copilots to automate reporting, gap analysis, and root-cause diagnostics.
- Champion continuous learning and enablement to scale AI adoption across demand processes and SDR operations.
- Proven experience in demand management, pipeline governance, and marketing operations within B2B or SaaS environments.
- Deep understanding of marketing systems, lead routing flows, funnel management, and multi-touch attribution models.
- Strong experience in facilitating cross-functional executive forums and aligning competing priorities.
- Executive-ready communicator with the ability to frame pipeline risks and solutions clearly and persuasively.
- Demonstrated success in managing and mentoring demand management specialists and global SDR teams.
- Skilled at diagnosing funnel breakdowns and orchestrating corrective actions across diverse stakeholders.
- Strong collaborator with the ability to influence cross-functionally without direct authority.
- Experience driving adoption of new processes, tools, and workflows across global teams.
- Proficiency in AI forecasting tools, pipeline analytics, and predictive funnel modeling.
- Ability to leverage AI for reporting, diagnostics, and performance optimization.
- Passion for innovation and continuous improvement, with a structured approach to scaling AI-first practices across the Demand Center.
- Bachelor’s degree required, advanced degree in marketing, business, or related field preferred
- Communicate with Clarity: Be clear, concise, and actionable; provide and seek meaningful feedback.
- Act with Urgency: Embrace an agile, 80/20 approach to drive progress over perfection.
- Work with Purpose: Exhibit a “We Can” mindset; align personal objectives to team results.
- Drive to Decision: Set clear decision points and individual accountability to achieve customer outcomes.
- Own the Outcome: Define milestones and intended results; demonstrate unwavering support for decisions.
Pay Transparency Statement:
Base pay offered to new hires may vary based upon factors including relevant industry and job-related skills and experience, geographic location, and business needs.* The range displayed does not encompass the full potential of the role, which allows for further growth and career progression.
In addition, as a part of our total compensation package, this role may be eligible for the Vertex Bonus Plan (VOB), a role-specific sales commission/bonus, and/or equity grants.
Learn more about Life at Vertex and connect with your recruiter for more details regarding Vertex's compensation and benefit programs.
*In no case will your pay fall below applicable local minimum wage requirements.
Top Skills
Ai-Powered Pipeline Analytics
Marketing Systems
Predictive Forecasting
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