Director, D2C Commercial Partnerships

About Sony Music Entertainment

At Sony Music Entertainment, we fuel the creative journey. We’ve played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We’ve nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time.

Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we’re committed to artistic integrity, transparency, and entrepreneurship.

Sony Music Entertainment is a member of the Sony family of global companies.

As the Director at D2C Commercial Partnerships:

What you'll do:

• Lead all Direct to Consumer and Physical retail campaigns which includes, but not limited to; product planning and setup, ecommerce operations, retail campaign development,  customer service, vendor partnerships and performance tracking for full artist roster.
• Develop and implement customized strategies for each artist to build sustainable D2C businesses.
• Identify new product areas and revenue opportunities within the market and provide thought leadership on creative artist offerings.
• Analyze release schedule and identify appropriate projects to integrate physical products into the fabric of campaign rollout.
• Utilize customer relationship management tools to maximize impact of targeted D2C campaigns.
• Communicate clearly on perimeters around campaigns and timelines for planning.
• Proactively problem solve to deliver solutions for artists on time and on budget.
• Build relationships with music and merch vendors to have a network of options to offer artists and label.
• Coordinate with relevant industry bodies for approvals on chart eligibility for products.
• Work with analytics team to manage projections across all D2C and physical projects.
• Work with internal digital and media buying teams to coordinate campaigns to effectively promote physical campaigns.

Who you are:

• Have at least 7+ years of experience in music industry and direct to consumer business
• Highly experienced with direct to consumer and ecommerce set ups. Solid experience in this area is a must have for this role.
• Experienced with physical retailers, including big box, brick and mortar indies and non-traditional outlets
• Comfortable in a high paced, nuanced work environment
• Have a customer service mind-set
• Passionate about fashion, collectables and consumer goods
• Have an intermediate understanding of the live touring business for music artists
• Interested in creative design
• Experience and understanding of inventory assessment
• Flexible; This includes ability to travel, multi-task on complex projects, work outside of standard work hours (late nights, weekends, etc.)
• Comfortable taking direction from multiple Commercial leaders

What we give you:

• You join an inclusive, collaborative and global community where you have the opportunity to fuel the creative journey
• A modern office environment designed to foster productivity, creativity, and teamwork
• An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching
• Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition and student loans
• We invest in your professional growth & development
• Time off for a winter recess

Sony Music is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.